Imagine you have an accident, you see a fire or you spot a burglary – would you know where to phone? - Phone 112 emergency number!

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112 factsheet for kids

Call 112

To contact any emergency service (police, fire brigade, ambulance)
Ambulance In all 28 countries of the European Union
Ambulance From your home, mobile phone and also public phones
Ambulance For free

When?

AmbulanceCall 112 in any emergency where police, fire brigade or ambulance is needed
Ambulance You have seen an accident in front of the school
Ambulance Someone is seriously hurt while playing
Ambulance You see a house on fire

Do...

If possible seek help of an adult first
Otherwise, call 112 and explain the situation to the person on the line and try to explain exactly what and where it is happening
Give your name, address and telephone number to the person answering your call

Do not...

Call 112 to get general information (traffic, weather etc.)
Call 112 if it is not a real emergency
Make telephone jokes
Hang up if you dial 112 by mistake