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Smart and Age Friendly Communities: Making Standards Count for Older People

Room 0.94-0.95, 06/12/2018 (10:00-10:45)

Standards for ICT products and services that support active and healthy ageing (AHA) can contribute to better usability, quality and safety. Through its work on standardisation, the EU-funded PROGRESSIVE project aims to influence the approach taken by manufacturers, researchers and policy makers so that standards meet end users’ preferences.

Standards have often at best overlooked the needs of some older people, and at worst considered their preferences as being of less worth or relevance. Neither approach can be justified today when the ‘dynamic’ that relates to the inclusion and empowerment of older people is gaining momentum.

Smart environments can support ageing people in remaining independent. Yet the smart appliances and services need to be interoperable, secure, usable and accessible to be adopted by (older) people and thus taken up on the market. Standards can be great drivers for achieving needs like interoperability, security, usability and accessibility – which are increasingly recognised in EU policies as important factors to increased product and service quality and safety.

The objective of this session is to undertake a reflection process with various stakeholders in two ways: (1) on the opportunities and challenges to use existing standards; (2) on how people can participate in standardisation. This will enable the voice of grassroots stakeholders’ needs to be heard in a much stronger way and strengthen standards’ role in making markets work for all.

Organised by: Estelle HUCHET (AGE Platform Europe, Belgium)

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