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Hall 3, 20/09/2019 (09:00-10:15)


SC6 WP2020 contains the research and innovation priorities TRANSFORMATIONS and GOVERNANCE with the following ICT supported topics:

DT-TRANSFORMATIONS-02: Transformative impact of disruptive technologies in public services

Although the potential positive impact of innovative technologies (such as artificial intelligence and big data, blockchain, IoT, etc.) is high, the ways in which they can disrupt the existing landscape of public services and legal procedures and can replace present solutions and processes are largely unknown.

As a result, deploying these disruptive technologies in public administration requires experimentations and a thorough assessment of their potential impact, benefits and risks. This includes especially their ethical, legal and social consequences.

Proposals should pilot the technology and should engage multidisciplinary partners to examine how emerging technologies can impact the public sector (including the impact on public servants and the relation between public services and citizens) and explore in a wide-ranging fashion the issues surrounding the use of these technologies in the public sector.

DT-GOVERNANCE-05: New forms of delivering public goods and inclusive services

In a context of open government and digital democracy, the role of the government is changing due to its use of ICT and to the increasing pervasiveness of ICT across all parts of society.

Proposals should analyse, develop and demonstrate the potential for sharing common services with different actors to achieve efficiency and effectiveness in these collaborations, in particular leveraging mobile communications and Apps.

Proposals should also evaluate the role, legitimacy and responsibility of the public authorities and of the other actors delivering public goods and services in the new governance model and the related partnerships, including in terms of ensuring secure mobile single sign-on for cross border access and use of services.

Evidence of the benefits of the full implementation of the once-only and digital-by-default principles and user centricity and the transformative impact of new technologies such as blockchain should be taken into account.

DT-GOVERNANCE-12: Pilot on using the European cloud infrastructure fir public administration

The availability of open and big data, in particular as facilitated by high-performance computing (HPC) capabilities offered by the European Cloud Initiative , would provide an infrastructure with data and analytical power for the public administration.

Proposals should develop new ways and methods of using the cloud infrastructure by public administrations for policy modelling, policy making and policy implementation.

They should consider the different legal, ethical and security aspects of the models and analytical tools. They should also consider how communities can be effectively involved in co-creation of data management and analysis.

DT-GOVERNANCE-22: Citizen-centric public services in local and regional administrations

To stimulate local and regional administrations to become citizen-centric, the proposed action will support the implementation at cities and regions level of the 'User-centricity principles for design and delivery of digital public services' laid down in the Tallinn Declaration on eGovernment, encourage and recognise cities and regions that are taking policy steps to become more user-centric and promote capacity building, best practices and experience exchange, solutions reuse, training, awareness raising through a community building approach.

Agenda and other documents

Coordinator: Gisele ROESEMS-KERREMANS (European Commission, DG CONNECT - eGovernment and Trust, Luxembourg)

Track: Societal Challenges


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