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16 February 2016

Solving disputes online: New platform for consumers and traders

a purchase made online. Read full text Share this page 15/02/2016 ... Press releases Solving disputes online: New platform for consumers and traders The European ... Commission has just launched a new platform to help consumers and traders solve online disputes over ...

19 September 2017

Consultations

report is now available. Contract rules for online purchases of digital content and tangible goods This ... January 2016. The summary report and the synopsis report are now available. Online platforms, cloud & ...

25 February 2016

Commission presents results of Eurobarometer on consumer protection in the Internal Market

citizens made an e-commerce purchase and 50% of those with internet access at home did so. But this online ... the EU. 26% of EU citizens (EU 25) have made at least one cross-border purchase in the last 12 months, ... compared to 12% in 2003 (EU15). Most cross-border purchases take place when consumers are on holidays or ...

8 January 2016

Commission launches new platform for alternative dispute resolution between consumers and online traders

the European Commission aims at strengthening trust in online domestic and cross-border purchases ... alternative dispute resolution between consumers and online traders On 9 January the European Commission will ... open its new online dispute resolution (ODR) platform as a first step to alternative dispute resolution ...

25 February 2016

Consumers: 60% of cross border internet shopping orders are refused, says new EU study

study There are widespread problems with refusals of orders for EU consumers trying to purchase goods ... online in another Member state, according to a new European Commission report on cross border consumer ... Commission where shoppers across the EU tried to purchase a list of 100 popular products –for example ...

18 November 2016

SmartSet technology may revolutionize the reality of small television channels

TV channels, production companies, online television channels in terms of their ability to afford ... such a purchase. The SmartSet project has set out to change this situation by building a low-cost ...

24 August 2017

Broadband action plan

interactive online mapping application enables the visualisation of quality of service (QoS) for all EU Member ... demand The public sector has a significant role in stimulating demand as a major purchaser of services ...