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  1. Despina Spanou Director Consumers, DG Justice and Consumers

    Despina Spanou is the Director for Consumers at the Directorate-General for Justice and Consumers ... . She heads a department of six Units in charge of consumer law and policy including consumer markets, ... redress and enforcement, as well as consumers’ safety. Previously she served as Principal Adviser the ...

    Annika Ostergren - 23/02/2015 - 12:08

  2. EU Consumer Summit 2014: Ensuring that consumers reap the benefits of the digital economy

    Press releases Completing the digital single market would benefit EU consumers by on average €400 ... a year, some €200 billion Europe wide. The digital economy brings real benefits for consumers, but it also ... raises important questions about consumers’ rights online. This year’s Consumer Summit will focus on how ...

    Newsroom Editor - 18/07/2015 - 20:44

  3. Consumers: Commission sets out 5 priorities for consumer policy in a digital age

    Press releases EU Consumer Commissioner Meglena Kuneva, in a speech today in London set out five ... priority areas for action for consumer policy in the digital age. These include: a single, simple set of ... consumer contract laws, the need to reconsider restrictions imposed by suppliers on distribution over the ...

    Editor Connect - 25/02/2016 - 15:08

  4. Consumer Rights: Commission wants consumers to surf the web without borders

    practical advice on the "digital rights" consumers have under EU law. This guide, which responds ... to a call from the European Parliament in 2007, addresses consumer issues like the rights towards ... connection, a new Eurobarometer survey shows that a lack of confidence still holds many consumers back from ...

    Editor Connect - 25/02/2016 - 15:04

  5. European Advertising Consumer Research Report 2015: Consumer Awareness & Impact of European Self–Regulatory Programme for OBA

    This report provides a picture of consumer attitudes and awareness of the EU Self-Regulatory ... TRUSTe and the EDAA from 21 October- 13 November 2015 with over 13,000 consumers across 13 different ... edition, adding insights from Bulgaria, Ireland and Finland. European Advertising Consumer Research Report ...

    Muriel Danis - 22/12/2015 - 12:15

  6. Broadband Solutions for Consumers with Disabilities- report published by the Australian Communication Consumer Action Network

    Communication Consumer Action Network reports on 16 high-speed broadband applications that can provide enormous ...

    Editor Connect - 24/02/2016 - 16:19

  7. European Advertising Consumer Research Report 2014: Consumer Awareness & Impact of European Self–Regulatory Programme for OBA

    This study report provides a picture of consumer attitudes and awareness of the EU Self-Regulatory ... Programme for OBA seeks to strike that balance by empowering consumers with greater contextual transparency ... conducted at the end of 2014 with over 10,000 consumers across 10 different European markets. The results ...

    Muriel Danis - 10/04/2015 - 16:46

  8. Do you use mHealth products safely?

    mHealth has great potential. It allows you as a consumer to assess your own health status ... mobile health, also called mHealth, has great potential. It allows you as a consumer to assess your own ... a consumer play a role in product safety as well." In the Netherlands,there are several successful ...

    Stefan Visscher - 16/03/2015 - 15:22

  9. Better access for consumers and business to online goods

    The Digital Single Market strategy wants to allow better access for consumers and business to ... enforcement cooperation). Enforcing consumers rules The Commission will review the Regulation on Consumer ... hence, limits consumer's opportunities and choice, causing dissatisfaction and fragmentation of the ...

    Mattia Braida - 14/09/2016 - 13:15

  10. Boosting e-commerce in the EU

    e-commerce in the EU is growing, but its full potential still remains untapped. Only 15% of consumers buy ... geo-blocking, increase the transparency of parcel delivery prices and improve the enforcement of consumers ... improve regulatory oversight; A legislative proposal to strengthen enforcement of consumers' rights ...

    Ana Isabel Este... - 20/07/2016 - 16:26

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