Digital Single Market
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  1. Despina Spanou Director Consumers, DG Justice and Consumers

    Despina Spanou is the Director for Consumers at the Directorate-General for Justice and Consumers ... . She heads a department of six Units in charge of consumer law and policy including consumer markets, ... redress and enforcement, as well as consumers’ safety. Previously she served as Principal Adviser the ...

    Annika Ostergren - 23/02/2015 - 12:08

  2. EU Consumer Summit 2014: Ensuring that consumers reap the benefits of the digital economy

    Press releases Completing the digital single market would benefit EU consumers by on average €400 ... a year, some €200 billion Europe wide. The digital economy brings real benefits for consumers, but it also ... raises important questions about consumers’ rights online. This year’s Consumer Summit will focus on how ...

    Newsroom Editor - 18/07/2015 - 20:44

  3. Consumers: Commission sets out 5 priorities for consumer policy in a digital age

    Press releases EU Consumer Commissioner Meglena Kuneva, in a speech today in London set out five ... priority areas for action for consumer policy in the digital age. These include: a single, simple set of ... consumer contract laws, the need to reconsider restrictions imposed by suppliers on distribution over the ...

    Editor Connect - 25/02/2016 - 15:08

  4. Consumer Rights: Commission wants consumers to surf the web without borders

    practical advice on the "digital rights" consumers have under EU law. This guide, which responds ... to a call from the European Parliament in 2007, addresses consumer issues like the rights towards ... connection, a new Eurobarometer survey shows that a lack of confidence still holds many consumers back from ...

    Editor Connect - 25/02/2016 - 15:04

  5. European Advertising Consumer Research Report 2015: Consumer Awareness & Impact of European Self–Regulatory Programme for OBA

    This report provides a picture of consumer attitudes and awareness of the EU Self-Regulatory ... TRUSTe and the EDAA from 21 October- 13 November 2015 with over 13,000 consumers across 13 different ... edition, adding insights from Bulgaria, Ireland and Finland. European Advertising Consumer Research Report ...

    Muriel Danis - 22/12/2015 - 12:15

  6. Broadband Solutions for Consumers with Disabilities- report published by the Australian Communication Consumer Action Network

    Communication Consumer Action Network reports on 16 high-speed broadband applications that can provide enormous ...

    Editor Connect - 24/02/2016 - 16:19

  7. European Advertising Consumer Research Report 2014: Consumer Awareness & Impact of European Self–Regulatory Programme for OBA

    This study report provides a picture of consumer attitudes and awareness of the EU Self-Regulatory ... Programme for OBA seeks to strike that balance by empowering consumers with greater contextual transparency ... conducted at the end of 2014 with over 10,000 consumers across 10 different European markets. The results ...

    Muriel Danis - 10/04/2015 - 16:46

  8. Action 61: Educate consumers on the new media

    The action aimed at developing in 2011 an online consumer education tool on new media technologies ... (e.g. consumer rights on the internet, eCommerce, data protection, media literacy, social networks, ... etc). This tool will provide customised information and education materials for consumers, teachers and ...

    Elisa Simeoni - 28/11/2014 - 11:48

  9. How can IT facilitate content management to the benefit of European consumers?

    relationships between right owners, service operators and consumers. Keep yourself updated about the Digital ... feedback on this workshop using the #daa11ipr hashtag! Consumer Rights copyright Audiovisual and Media ...

    Editor Connect - 16/03/2016 - 15:35 - 1 comment

  10. Workshop 4: A Digital Single Market for businesses and consumers

    economy in Europe, from the perspectives of both consumers and businesses, and identify potential European ... of more than 500 million consumers. Consumers often complain about a lack of knowledge about their ... know different consumer protection rules and accept expensive parcel delivery solutions, which ...

    Nadezhda Hristova - 22/06/2015 - 15:11