With the development of the European Single Market and the freedom it offers, citizens within the union are increasingly travelling to other countries for business or pleasure. In order to help people in need or in the case of an emergency, the European Commission felt the need to establish harmonized services that would be available in the EU.
112, the single European emergency number and the five 116 helplines are a powerful message that the Commission is sending to all Europeans in terms of safety and well-being. The numbers are easy to remember and free-of-charge. Whether it's the police, the ambulance or the fire brigade, by dialing 112, help is now only one phone call away.
Likewise, 116 can be essential in the report of a missing child, of an abuse, for victims of crime or people who need emotional support.