This document presents the conclusions of the Optimising ICT study into the effects of ICT on the policy process.

The remit of the study has evolved to examine the disjunction between physical markets and their online counterparts caused by the presence of ICT factors that either elude policymakers altogether or cannot be avoided.

The report traces the study from its inception and
intellectual origins in the Eco Search initiative to optimise online energy labelling through to conclusions and recommendations in the form of a tool box.

The study was carried out by Rand Europe under the specific contract N° 30-CE-0562480/00-57.

The study report includes Final Report and Executive Summary.