E-inclusion means ensuring that mainstream ICT products and services are usable by as many people as possible, and the use of ICT to overcome social and economic exclusion. The objective of this meeting was to explore ways to better implement ICT assistive features, either as a part of mainstream technologies or in assistive technologies. Different aspects were addressed (technical, market, legal) from the perspective of relevant constituencies (users, industry, authorities). The European Commission wanted to facilitate an exchange of views and experiences with a view to identify possible coordination or supporting actions, including at European level.