The Commission is consulting on the review of national wholesale roaming markets, fair use policy and the sustainability mechanism, referred to in Regulation 531/2012 (current Roaming Regulation) as amended by Regulation 2015/2120 adopted in October 2015 by the Council and the European Parliament (OJ L 310 of 26 November 2015) on the basis of the Connected Continent proposal of the Commission of September 2013 (COM(2013)627)

The survey is open from 26 November 2015 to 18 February 2016. Responses received after the closing date will not be considered. Please read the background document to this consultation before submitting your answers. Earlier responses are encouraged.

Views are sought from Mobile operators, consumer associations, national regulators, public authorities, civil society organisations, businesses and citizens. Please state whether you are responding as an individual or representing the views of an organisation. We ask responding organisations to register in the Transparency Register. We publish the submissions of non-registered organisations separately from those of registered ones.

Respond online

When responding online you may pause any time and continue later. You can download a copy of your contribution once you've sent it.

Only responses received through the online questionnaire will be taken into account and included in the report summarising the responses, exception being made for the visually impaired.

Accessibility for the visually impaired

We shall accept questionnaires by email or post in paper format from the visually impaired and their representative organisations.

E-mail us and attach your reply as Word, PDF or ODF document or write to:

European Commission
DG Communication networks, content & technology
Unit B.1, Regulatory coordination and businesses
Avenue de Beaulieu 33, 07/39
1160 Brussels

Replies & feedback

For transparency purposes, all the responses to the present consultation will be made public.
Please read the Specific Privacy Statement and the legal notice on Personal Data Protection on how we deal with your personal data and contribution.

An analysis of the results of the consultation will be published on this page 1 month after the consultation closes. On the basis of the responses, the Commission will:

  • prepare a Report on the wholesale roaming market review to the European Parliament and the Council as well as any appropriate proposals due by 15 June 2016, in order to enable the abolition of retail roaming surcharges throughout the EU by 15 June 2017
  • prepare Commission Implementing Acts, due by 15 December 2016, specifying detailed rules on the application of fair use policy to roaming consumption at domestic prices and on the methodology to be used to assess the sustainability of an operator's domestic charging model after the abolition of retail roaming surcharges.