The five-year eGovernment Action Plan 2011-2015 presented by the European Commission today (see IP/10/1718) builds on experience gained with the 2006 European eGovernment Action Plan (see IP/06/523) and in particular on the results of several ongoing EU large-scale pilot projects. For example, STORK fosters the EU-wide interoperability of electronic identities whilst procurement and communication with governments have become simpler with PEPPOL and SPOCS. These innovative projects centre on the needs of citizens and businesses and make life easier through better access to more efficient and cost effective public services.