10 EU countries (Malta, Austria, Sweden, Finland, the Netherlands, Estonia, Lithuania, Latvia, Portugal, Denmark) and Norway are delivering high-quality digital services with a score above 75% on important events of daily life such as moving, finding a job, starting a business or studying. Estonia, Latvia and Lithuania are outperforming the rest of the countries in terms of digitisation of the public administrations and adoption of online public services.
Vice-President for the Digital Single Market Andrus Ansip said:
"In a world where you can buy and sell anything at the click of a button, we need the same kind of easy-to-use government services that meet people's expectations and demands. Using its wealth of tech expertise, Europe is ideally placed to provide this – based on electronic IDs. But first, more EU countries must accept and recognise each other's national eID systems."
Commissioner for Digital Economy and Society Mariya Gabriel added:
"Over the last years, significant progress has been achieved towards open, inclusive and collaborative public administrations across Europe but further improvements are still possible to serve all citizens better."
Further efforts are notably needed in cross-border mobility and digital identification. So far only 6 EU countries have notified their eID means which enables their cross-border recognition.