Turning a vision and an ‘action plan’ into action
Delivering innovative eGovernment solutions and applying principles such as ‘digital-by-default’, ‘usercentricity’ – in particular ‘citizen engagement’ – and ‘once-only’ are some of the goals of the projects supported by the EU. By funding research that furthers these principles, whether it is putting in place technical solutions or encouraging citizen participation, the EU is bringing down the barriers that currently prevent us from exploiting digital technologies to their full.
Smart urbanisation and the sensors involved, the devices in our pockets, connectivity and cloud services are all powering open, innovative governance that enables people to access the services when they need them and how they need them. But the notion of the public as ‘clients’ is also shifting.
By harnessing digital tools to their full capacity, the public can become a true partner and, in cooperation with public administrations, can co-create the services that suit them.
In this context, European public administrations are interesting showcases for experimenting with new technologies, taking into account privacy, security and ethical concerns. This pack outlines some of the research and innovation actions helping public administrations across Europe to maximise the full potential of Digital Government.