On 13 November the Commission adopted proposals for a reform of the EU telecoms rules. With the reform, the Commission wants to enable citizens, wherever they live and wherever they travel in the EU, to benefit from better and cheaper communication services, whether they use mobile phones, fast broadband internet connections or cable TV. To achieve this, the Commission proposes strengthening consumer rights; giving consumers more choice by reinforcing competition between telecoms operators; promoting investment into new communication infrastructures, in particular by freeing radio spectrum for wireless broadband services; and making communication networks more reliable and more secure, especially in case of viruses and other cyber-attacks. A new European Telecom Market Authority will support the Commission and national telecoms regulators in ensuring that market rules and consumer regulation are applied consistently, independently and without protectionism in all 27 EU Member States. To become law, the Commission proposals will now need to be approved by the European Parliament and the EU Council of Ministers.

"From today onwards, a single market without borders for Europe's telecoms operators and consumers is no longer only a dream," said José Manuel Barroso, President of the European Commission. "Telecoms is a field where our single market can bring about very concrete results for every citizen in terms of more choice and lower prices, whether for mobile phones or for broadband internet connections. At the same time, a single market with 500 million consumers opens new opportunities for telecoms operators – if Europe helps to ensure effective competition and consistent rules of the game. This is why we act today. A more European regulatory approach is particularly justified in telecoms. After all airwaves know no borders. And the internet protocol has no nationality."

Viviane Reding, the EU Telecoms Commissioner said: "Today's telecoms reform proposals put Europe's citizens centre stage. In the past, Europe has made substantial progress by opening telecoms markets to new players and by progressively ensuring more competition. However, dominant telecoms operators, often still protected by government authorities, remain in control of critical market segments, especially of the broadband market. This restricts consumers' freedom of choice. 10% of EU citizens still have no broadband access at all. This is why new consumer rights, a new dose of competition, an effective system of independent telecoms regulators, new investment into competitive infrastructures and more space for new wireless services are needed to put Europe's digital economy on track."

Full press release (IP/07/1677)

Frequently Asked Questions (MEMO/07/458)

Official documents

Factsheets : (.pdf)

  1. The need for reform (French- German)
  2. More competition for a stronger Europe (French- German)
  3. The European Telecom Market Authority (French- German)
  4. Empowering European consumers (French- German)
  5. Investment : breathing new life into Europe's telecoms markets (French- German)
  6. Securing Europe's information superhighway (French- German)
  7. The digital dividend : New airwaves for new wireless services (French- German)
  8. Less but better regulation (French- German)
  9. From 18 to 7 regulated markets (French- German)
  10. A more effective regulatory system (French- German)

See also :

Relevant speeches :

Audiovisual :

eCommunications website

Related documents: