The BISON project developed a technology which can analyse speech and provide customer feedback in real-time. This technology also allows contact centres to efficiently gather information from the big data collected.

The EU-funded BISON project developed a technology which can analyse speech and provide customer feedback in real-time. This technology also allows contact centres to efficiently gather information from the big data collected.

 

Download the BISON project success story.

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Project
Big speech data analytics for contact centers
Project Acronym
BISON