In Luxembourg, two of the five 116 numbers are currently operational

116000 - Missing Children Hotline

The hotline is operated by ONE - the Luxembourgish National Office of Childhood (Office National de l’Enfance)

116111 - Child Helplines

The helpline is operated by KJT Kanner-Jugendtelefon (website available in English, French and German)


The 116 hotline was advertised in Luxembourg through the ONE website, Facebook page and also via posters and flyers in police stations.

The 116111 Child Helpline was also promoted offline using:

  • posters for three different target audieces - children, teenagers and parents
  • Bookmarks for children and teenagers
  • Flyers for parents

All material is available for download on the Kanner-Jugendtelefon website.

In June 2015, an Online Help has been launched for children and youngsters, making it possible for them to write about their problems.

KJT have also produced an informational video that can be found on their website.