Digital Economy and Society Index Report 2020 - Integration of Digital Technology
Just prior to the pandemic, the data on the integration of digital technologies by businesses showed large variations depending on the company size, sector and also the Member State. Enterprises were becoming more and more digitised, with large companies taking the lead. 38.5% of large companies relied already on advanced cloud services and 32.7% were using big data analytics. However, the vast majority of SMEs reported that they were not yet using these technologies, with only 17% of them using cloud services and only 12% big data analytics. The highest-ranked countries, with regard to these indicators, are Malta with 24% of companies using big data and Finland with 50% relying on cloud services. As for e-commerce, only 17.5% of SMEs sold products online in 2019, following a very slight increase of 1.4 percentage points compared to 2016. In contrast, 39% of large enterprises made use of online sales in 2019. The top EU performers in the digitisation of businesses are Ireland, Finland, Belgium and the Netherlands.
Download the report: DESI 2020 - Integration of Digital Technology
Download the report: DESI 2020 - Emerging Technologies
Download the report: DESI 2020 - Cybersecurity
Other reports and analysis 2020
European enterprise survey on the use of technologies based on Artificial Intelligence (AI)
- Final report (EN) (PDF)
- Executive summary (EN) (PDF)
- Executive summary (FR) (PDF)
- Aggregate data (XLSX)
Archive Documents
Documents 2019
- DESI 2019 - Integration of Digital Technology (PDF)
Documents 2018
- DESI 2018 - Integration of Digital Technology (PDF)
Documents 2017
- Integration of Digital Technology in the EU 2017 (slides pdf)
Documents 2016
- Integration of Digital Technology in the EU 2016 (ppt)