In this website you will find reports and analysis on the trends in integration of digital technologies by European businesses provided by the European Commission as well as external studies conducted at the request of the European Commission.

Digital Economy and Society Index Report 2020 - Integration of Digital Technology

graph of the main findings of the report on integration of technology by businesses

Just prior to the pandemic, the data on the integration of digital technologies by businesses showed large variations depending on the company size, sector and also the Member State. Enterprises were becoming more and more digitised, with large companies taking the lead. 38.5% of large companies relied already on advanced cloud services and 32.7% were using big data analytics. However, the vast majority of SMEs reported that they were not yet using these technologies, with only 17% of them using cloud services and only 12% big data analytics. The highest-ranked countries, with regard to these indicators, are Malta with 24% of companies using big data and Finland with 50% relying on cloud services. As for e-commerce, only 17.5% of SMEs sold products online in 2019, following a very slight increase of 1.4 percentage points compared to 2016. In contrast, 39% of large enterprises made use of online sales in 2019. The top EU performers in the digitisation of businesses are Ireland, Finland, Belgium and the Netherlands.

Download the report: DESI 2020 - Integration of Digital Technology

Download the report: DESI 2020 - Emerging Technologies

Download the report: DESI 2020 - Cybersecurity

Other reports and analysis 2020

European enterprise survey on the use of technologies based on Artificial Intelligence (AI)

  • Final report (EN) (PDF)
  • Executive summary (EN) (PDF)
  • Executive summary (FR) (PDF)
  • Aggregate data (XLSX)

Archive Documents

Documents 2019

  • DESI 2019 - Integration of Digital Technology (PDF)

Documents 2018

  • DESI 2018 - Integration of Digital Technology (PDF)

Documents 2017

  • Integration of Digital Technology in the EU 2017 (slides pdf)

Documents 2016

  • Integration of Digital Technology in the EU 2016 (ppt)

Documents 2015

  • Trends in European eCommerce in the EU 2015 (ppt )
  • Trends in European eCommerce in the EU 2015 (pdf)
  • Use of Cloud Services by Citizens and Enterprises in the EU 2015 (ppt)
  • Use of Cloud Services by Citizens and Enterprises in the EU 2015 (pdf)