Article 30 of the Universal Service Directive requires operators to
- set a maximum time limit of one working day from the moment of concluding an operator change agreement to the moment when the number is activated with another operator;
- not exceed one working day's loss of service during the process of changing operator;
- carry out the overall process within the shortest time posible.
The national regulatory authorities now have more power to ensure respect of these rules.
20 December 2012Last update:
9 May 2017Team responsible