This project provides the construction of a fibre-optic network at selected areas of Opolskie Province (southern part of Poland). With the deployment of 2500 km of fibre optic networks, nearly 50.000 households have obtained access to broadband Internet. The activities of Multiplay group resulted in the construction of fibre-optic access network with the backbone speed reaching 10 Gbps and access speed of 1 Gbps in FTTH standard. A 2.500 km fibre backbone was rolled out at the area of 20 municipalities in Opolskie region, providing internet, IPTV & VoIP services and covering 50 thousand households. This is an example of high socio-economic impact, demonstrating affordability of the prices for low-income users. The project covered mostly rural areas, where building the fibre-optic network would not be economically justified without support from European Union’s funds (70% EU funding, 20% private loans) .

Project type

Project type

Basic information


Project submitted by

Tomasz Serwatka
Member of the Board, Chairman
+48 508301500
Place address
Szpitalna 8
44190 Knurów
POINT (18.6652 50.22212)
Time frame
01/01/2011 to 30/10/2015
Leading up-organisation
Cost structure
21.5 Mio EUR for building elements, construction of fibre-optical network, construction of the backbone network and access networks, salaries of employees, marketing and promotion.

Quality of service

Speed / performance
≥100 Mbps
Service providers
G-NET, Czarnet, CityMedia
Number / share of households supplied
Date: August 31, 2015
Number: 6900
Percentage: 17Date: July 30, 2016
Number: 12000
Percentage: 29
Number / share of businesses supplied
Date: August 31, 2015
Number: 490
Percentage: 5Date: July 30, 2016
Number: 1000
Percentage: 9
Number / share of public entities supplied
Date: August 31, 2015
Number: 95
Percentage: 19Date: July 30, 2016
Number: 250
Percentage: 55
Types of services
AdministrationVideo telephonyVPNData sharing
Definition of standard service
The most popular and most likely purchased service is the internet access service with 50 Mbps. This service owes its popularity to a favourable price/speed ratio. By choosing this service the customer pays 13 EUR.
Average price of standard service for households
Average price of standard service for businesses
Average price of standard service for PAs


Type of sources / instruments
70 % EU Funds
Share of sources
Private investments
Reuse of revenues to expand coverage
Revenues are channelled into future investments as well as current activities of the company, including deployment of fibre-optic networks, current administrative costs or salaries.


Participatory process
Within the Multiplay Group, the project has been realized mainly by the companies G-Net and Czarnet and additionally by City-media. Significant progress was made in the project with great support and the engagement of local and regional authorities.
Business model
private DBO
Due to the activities of the Multiplay Group, Opolskie Province, gains rising coverage (in per cents) by the fibre-optic network, enabling access to broadband Internet. Other provinces in Poland, without such sufficiently developed networks can benefit from Multiplay’s experience to attract EU funding learning how to take EU funds reasonably. Multiplay Group is a great example for a smaller company to implement large projects.

Cost reduction measures

Implementation of cost reduction regulation
Use of conduitsLaying of conduitsInfrastructure sharing
Alternative construction methods
micro trenchinglaying in piping systemsaboveground installation


Unique characteristics
The implementation of this project makes it possible that a wide area consisting of small towns will be covered with an infrastructure of optical fibres. Therefore EU funding guarantees access to broadband Internet even for those inhabitants, who live in areas where constructing a fibre-optic network would not be financially viable. Attractive terms for access to the network and reasonable monthly fees decrease the level of coverage gaps.
Success factors
• great involvement of individual employees who strive to implement the project on the highest level;
• establishing strong cooperation with representative of local authorities who support the implementation of the project on each level;
• intensive campaigns to increase the awareness of local societies for the advantages of broadband Internet.

Project review

The project provides access to high-speed internet for inhabitants, who are exposed to digital exclusion merely due to their living place. Thanks to the project, inhabitants of small towns and villages can use broadband Internet with speeds up to 300 Mbit/s, high quality television and fixed telephony.
Short description of added value
The project provides access to the fibre-optic network in areas with gaps in broadband coverage („white spots“) thus improving the existing infrastructure, which in turn enhances the attractiveness of each area, improves the living conditions and the opportunities for the local community and signifies a growth in employment opportunities.
Technical potential for expansion
It is possible to expand the existing infrastructure in area of towns which currently are not included in the application.