Statistics and facts about 116 european phone numbers in Sweden. The 2011 Eurobarometer survey confirmed a clear social need for the 116 numbers. In Sweden 95% of respondents agreed that the 116 numbers are very or fairly useful.

116 111 - Child helplines

In Sweden 95% of citizens find child helplines very useful or fairly useful. The number has been assigned to BRIS (Children's rights in Society) on 24/01/2008 and it is operational since February 2009.

116 123 - Emotional support helpline

Up to 95% of Swedish citizens find emotional support helpline very useful or fairly useful. The number has been assigned to Church of Sweden Svenska Kyrkan on 24/01/2008 and it is operational since February 2011.

Disabled access to hotlines and helplines

Few respondents agreed that enough was being done to help users with a disability to access hotlines and helplines. 32% of people agree that enough is being done and 39% disagree that enough is being done to help citizens with a disability. Some respondents (29%) say they do not know whether enough is being done in their country to help citizens with a disability to access these types of services.  

Adequacy of information about hotlines and helplines of social value

Most people in Sweden do not think that citizens of their country are adequately informed about the existence of hotlines and helplines of social value. Only 22% of respondents agree that people in their country are adequately informed, while 73% disagree that people in their country receive adequate information about these helplines. 

Background information

Authority responsible for assignment of the number: PTS
Telephone +46 8 678 55 00 - Telefax +46 8 678 55 05
Postal address

PTS
Box 5398
SE-102 49 Stockholm