Statistics and facts about 116 european phone numbers in Romania. The 2011 Eurobarometer survey confirmed a clear social need for the 116 numbers. In Romania between 88-93% of respondents agreed that the 116 numbers are very or fairly useful.

116 000 - Missing children

In Romania 93% of citizens find missing children hotlines very useful or fairly useful. The number has been assigned on 30/07/2008 to Romtelecom and it is provided by the Romanian Center for Missing and Sexually Exploited children. Visit the alert mechanism website.

116111 - Child helplines

Up to 88% of Romanian citizens find child helplines very useful or fairly useful. The number has been assigned on 30/07/2008 to Rometelecom and it is provided by The Child Helpline - Asociatia Telefonul Copilului.

116123 - Emotional support helpline

116123 number is assigned in Romania to Trans Tel Services and is operated through a partnership between The General Social Assistance Direction of Bucharest Municipality and the Center for prevention of child and adolescent suicide attempts - Psychiatric Hospital "Prof.Dr. A. Obregia"

Disabled access to hotlines and helplines

Relatively few respondents agreed that enough was being done to help users with a disability to access hotlines and helplines. 19% of people agree that enough is being done. However, more people (66%) disagree that enough is being done to help citizens with a disability, while some respondents (15%) say they do not know whether enough is being done in their country to help citizens with a disability to access these types of services.  

Adequacy of information about hotlines and helplines of social value

Most people in Romania do not think that citizens of their country are adequately informed about the existence of hotlines and helplines of social value. Only 20% of respondents agree that people in their country are adequately informed, while 72% disagree that people in their country receive adequate information about these helplines. 

Background information

Authority responsible for assignment of the number: ANCOM

Phone: +4 0372. 845.845; 0800 855 855

Fax: +4 0372. 845.404

Postal Address:

2 Delea Noua Street
Bucharest 3, Romania
Postal code 030925