Statistics and facts about 116 european phone numbers in Poland. The 2011 Eurobarometer survey confirmed a clear social need for the 116 numbers. In Poland between 88-92% of respondents agreed that the 116 numbers are very or fairly useful.

116 000 - Missing children

In Poland 92% of citizens find missing children hotlines very useful or fairly useful. The number has been assigned on 23/01/2009 to Telekomunikacja Polska and it is provided in cooperation with ITAKA - Centre for Missing People.

116111 - Child helplines

92% of Polish citizens find child helplines very useful or fairly useful. The number has been assigned on 04/08/2008 to Maatschappelijk Ondernemers Polkomtel S.A. (in cooperation with Nobody's Children Foundation - Fundacja Dzieci Niczyje).

116123 - Emotional support helpline

Up to 88% of Polish people find emotional support helpline very useful or fairly useful. The number has been assigned to on 30/03/2009 to Netia S.A. (in cooperation with Institute of Health's Psychology - Instytut Psychologii Zdrowia).

Disabled access to hotlines and helplines

Relatively few respondents agreed that enough was being done to help users with a disability to access hotlines and helplines.  26% of people agree that enough is being done. However, more people (57%) disagree that enough is being done to help citizens with a disability, while some respondents (17%) say they do not know whether enough is being done in their country to help citizens with a disability to access these types of services.  

Adequacy of information about hotlines and helplines of social value

Most people in Poland do not think that citizens of their country are adequately informed about the existence of hotlines and helplines of social value. Only 24% of respondents agree that people in their country are adequately informed, while 70% disagree that people in their country receive adequate information about these helplines. 

Background information

Authority responsible for assignment of the number: Urząd Komunikacji Elektronicznej.

Postal Address: -

Urząd Komunikacji Elektronicznej
Ul. Kasprzaka 18/20
01-211 Warszawa
Polska