Statistics and facts about 116 european phone numbers in Netherlands. The 2011 Eurobarometer survey confirmed a clear social need for the 116 numbers. In the Netherlands 59-85% of respondents agreed that the 116 numbers are very or fairly useful. However, when Dutch people are asked if they know that Stichting De Ombudsman (Centrum Internationale Kinderontvoering) operates 116000 missing children hotline, only 5% of people said they were familiar with this service, while 95% said they had not heard of it. The Netherlands ranked as one of the lowest countries in terms of how useful people regarded 116 helplines, which is probably reflected in the fact that very few people have heard of 116 services.

116 000

In Netherlands 85% of citizens find missing children hotlines very useful or fairly useful. The number has been assigned to Stichting De Ombudsman (Centrum Internationale Kinderontvoering) on 23/10/2007 and it is fully operational since September 2008.

116 006

79% of Dutch citizens find victims of crime hotline very useful or fairly useful. The number has been assigned on  25/6/2010 to Stichting Slachtofferhulp Nederland  and it is fully operational. 

116111

In Netherlands 76% of citizens find child helplines very useful or fairly useful. The number has been assigned to Maatschappelijk Ondernemers Groep (Landelijk Bureau Kindertelefoon) on 10/07/2008 and it is operational.

116123

Up to 59% of Dutch people find emotional support helpline very useful or fairly useful. The number has been assigned to SOS Telefonische Hulpdiensten on 29/04/2008 and it is operational.

Disabled access to hotlines and helplines

Relatively few respondents agreed that enough was being done to help users with a disability to access hotlines and helplines. Only 22% of people agree that enough is being done. However, more people (32%) disagree that enough is being done to help citizens with a disability, while the majority of respondents (46%) say they do not know whether enough is being done in their country to help citizens with a disability to access these types of services.  

Adequacy of information about hotlines and helplines of social value

Most people in Netherlands do not think that citizens of their country are adequately informed about the existence of hotlines and helplines of social value. Only 7% of respondents agree that people in their country are adequately informed, while 91% disagree that people in their country receive adequate information about these helplines. 

Background

Authority responsible for assignment of the number: OPTA

Phone: (+31)(0)70 315 3500

Fax: (+31)(0)70 315 3501

Postal Address:

PO Box 90420
2509 LK The Hague
The Netherlands