116 111 - Child helplines
In Lithuania 92% of citizens find child helplines very useful or fairly useful. The number has been assigned on 14/05/2009 to State Child Rights Protection and Adoption Service under the Ministry of Social Security and Labour together with the NGO Child Line and it is operated since September 2009.
116123 - Emotional support helpline
In Lithuania 89% of citizens find child helplines very useful or fairly useful. The number has been assigned on 28/04/2009 to Lithuanian Association of Telephone Emergency Services and it is operated since September 2009.
Disabled access to hotlines and helplines
Relatively few respondents agreed that enough was being done to help users with a disability to access hotlines and helplines. 25% of people agree that enough is being done. However, more than double people (59%) disagree that enough is being done to help citizens with a disability, while some respondents (16%) say they do not know whether enough is being done in their country to help citizens with a disability to access these types of services.
Adequacy of information about hotlines and helplines of social value
Most people in Lithuania do not think that citizens of their country are adequately informed about the existence of hotlines and helplines of social value. 26% of respondents agree that people in their country are adequately informed, while 69% disagree that people in their country receive adequate information about these helplines.
Authority responsible for assignment of the number:
Phone: +370 5 210 5633
Fax: (8 5) 216 1564
Postal Address: Algirdo Str. 27A, LT-03219 Vilnius