116 111 - Child helplines
In Latvia 91% of citizens find child helplines very useful or fairly useful. The number has been assigned on 12/12/2008 to Lattelecom and it is operated since March 2009 by The Children's Rights Protection Inspectorate.
Disabled access to hotlines and helplines
Relatively few respondents agreed that enough was being done to help users with a disability to access hotlines and helplines. 22% of people agree that enough is being done. However, more than double people (68%) disagree that enough is being done to help citizens with a disability, while some respondents (10%) say they do not know whether enough is being done in their country to help citizens with a disability to access these types of services.
Adequacy of information about hotlines and helplines of social value
Most people in Latvia do not think that citizens of their country are adequately informed about the existence of hotlines and helplines of social value. 20% of respondents agree that people in their country are adequately informed, while 77% disagree that people in their country receive adequate information about these helplines.