116 111 - Child helplines
96% of citizens find child helplines very useful or fairly useful. The number has been assigned on 13/12/2007 to Mannerheim League for Child Welfare and it is operational.
Disabled access to hotlines and helplines
Relatively few respondents agreed that enough was being done to help users with a disability to access hotlines and helplines. 24 % of people agree that enough is being done. However, more people (57%) disagree that enough is being done to help citizens with a disability, while many respondents (19%) say they do not know whether enough is being done in their country to help citizens with a disability to access these types of services.
Adequacy of information about hotlines and helplines of social value
Most people in Finland do not think that citizens of their country are adequately informed about the existence of hotlines and helplines of social value . Only 11% of respondents agree that people in their country are adequately informed, while 87% disagree that people in their country receive adequate information about these helplines.
Authority responsible for assignment of the number: Finnish Communications Regulatory Authority (FICORA)
Phone: +358 9 69661
Postal Address: P.O.Box 313, 00181 Helsinki.