The average time to answer a 112 call is 8 seconds.
In addition to Maltese, the calls are answered in English.
According to the latest E-communications household and telecom single market survey, 51% of Maltese people know they can use 112 everywhere in the EU.
The European emergency number 112 is the only emergency number in Malta. 119 is used as a helpline.
People with disabilities can access the emergency services through SMS to a long number.