The average time to answer a 112 call is 7 seconds.
In addition to Latvian, the calls are answered in Russian and in English.
According to the latest E-communications household and telecom single market survey, 50% of Latvians know they can use 112 everywhere in the EU.
The European emergency number 112 is not the only emergency number in Latvia.
The national emergency numbers are:
- 110 and 02 - police
- 113 and 03 - medical service
- 114 and 04 - gas emergency
- 01- fire
"My safety" emergency application, which provides the location of the caller with a precision of 10 meters based on the GNSS coordinates is available in Latvia to contact the emergency services.
People with disabilities can access the emergency services by sending an SMS.