The average time to answer a 112 call is 6 seconds. In addition to Italian, the calls are answered in English, French and German. In some areas, they may also be answered in Slovenian.
According to the latest E-communications household and telecom single market survey, 36% of Italians know they can use 112 everywhere in the EU.
The European emergency number 112 is not the only emergency number in Italy:
- 113 - police
- 115 - fire brigade
- 118 - first aid
In Lombardia and Rome province, Where Are U app uses the location function specific of the smartphone (GNSS, WIFI).
For disabled people, in specific areas, SMS, Fax and e-mail services are available.