In addition to German, in large cities and tourist areas, 112 calls are also answered in English.
The average time to answer a 112 call is 11 seconds.
According to the latest E-communications household and telecom single market survey, 52% of Austrians know they can use 112 everywhere in the EU.
Users with disabilities can reach the emergency services through fax and SMS to long numbers.
The Advanced Mobile Location (AML) service is available in certain parts of the country.
The European emergency number 112 is not the only emergency number in Austria.
The national emergency numbers are:
- 122 - fire brigade,
- 128 - gas-related emergency,
- 133 - police,
- 140 - mountain rescue,
- 141 - doctors,
- 142 - telephone counselling,
- 144 - rescue/ambulance,
- 147 - emergency services for children and young people.