The Digital Economy and Society Index (DESI) is a composite index that summarises relevant indicators on Europe’s digital performance and tracks the evolution of EU member states in digital competitiveness.

The Digital Economy and Society Index (DESI): Key Performance Indicators

1. Connectivity

The Connectivity dimension measures the deployment of broadband infrastructure and its quality. Access to fast and ultrafast broadband-enabled services is a necessary condition for competitiveness.

See the full 2018 DESI report on connectivity in the EU

Further reading on Connectivity: 

2. Human Capital/Digital skills

The Human Capital dimension measures the skills needed to take advantage of the possibilities offered by digital.

See the full 2018 DESI report on Digital Inclusion and Skills in the EU

Further reading on Human Capital:

3. Use of Internet Services by citizens

The Use of Internet Services dimension accounts for a variety of online activities, such as the consumption of online content (videos, music, games, etc.) video calls as well as online shopping and banking.

See the full 2018 DESI report on the Use of Internet Services by citizens.

Further reading on Use of Internet

4. Integration of Digital Technology by businesses

The Integration of Digital Technology dimension measures the digitisation of businesses and e-commerce. By adopting digital technologies, businesses can enhance efficiency, reduce costs and better engage customers and business partners. Furthermore, the Internet as a sales outlet offers access to wider markets and potential for growth.

See the full 2018 DESI report on the Integration of Digital Technology by businesses in the EU. 

Further reading on Integration of Digital Technology by businesses

5. Digital Public Services

The Digital Public Services dimension measures the digitisation of public services, focusing on eGovernment and eHealth. Modernisation and digitisation of public services can lead to efficiency gains for the public administration, citizens and businesses alike.

See the full 2018 DESI report on European Digital Public Services.

Further reading on Digital Public Services

6. Research and Development in ICT

The Research and Development ICT presents analysis on the trends of ICT Sector and R&D provided by the European Commission as well as external studies conducted at the request of the European Commission. 

See the full 2018 DESI report on the ICT Sector and R&D Performance in the EU. 

See also Horizon 2020 Research Projects in the ICT domain in the EU 2018.

Further reading on Research and Development in ICT

Digital Economy and Society Index 2018

The results of the latest DESI report were published in the first half of 2018. The DESI report contains a breakdown of general European performance per indicator, as well as country-by-country analysis.

Go to the full DESI 2018 Report

Document Archives per DESI Indicator:

Connectivity

Human Capital:

  • 2016
    • Digital Inclusion and Skills in the EU 2016 (ppt)
    • Methodological note (pdf)
  • 2015
    • Digital Inclusion and Skills in the EU 2015 (ppt/pdf)
    • Background Document on the Digital Skills Indicator 2015 (pdf)
  • 2014
    • Digital Inclusion and Skills in the EU 2014 (ppt/pdf)
    • Measuring Digital Skills across the EU: EU wide indicators of Digital Competence (read more)
  •  2013
  • 2012
    • Monitoring digital competencies (pdf)
  • 2011
    • Monitoring digital competencies (pdf)

Use of Internet: 

  • 2016
    • Use of Internet Services by Citizens in the EU 2016 (ppt)
  • 2015
    • Use of Internet Services by Citizens in the EU 2015 (ppt) (pdf)
  • 2014
    • Digital Inclusion and Skills in the EU 2014 (ppt/pdf)
    • Recent Trends in the Use of the Internet Services and Applications in the EU 2014 (ppt/pdf)
  • 2013
    • Internet use and skills (pdf)
    • The mobile use of the internet (pdf)
    • Online content (pdf)
  • 2012
    • Internet use and online content (pdf)
  • 2011
    • Monitoring Internet usage and online content (pdf)
    • Monitoring trust and security (pdf)
  • Study: Attitudes on Data Protection and Electronic Identity (pdf)

Integration of Digital Technology:

  • 2017
    • Integration of Digital Technology in the EU 2017 (slides pdf)
  • 2016
    • Integration of Digital Technology in the EU 2016 (ppt)
  • 2015
    • Trends in European eCommerce in the EU 2015 (ppt )
    • Trends in European eCommerce in the EU 2015 (pdf)
    • Use of Cloud Services by Citizens and Enterprises in the EU 2015 (ppt)
    • Use of Cloud Services by Citizens and Enterprises in the EU 2015 (pdf)

Digital Public Services:

  • 2017
    • Trends in European Digital Public Services in the EU 2017 (slides pdf)
  • 2016
    • Trends in European Digital Public Services in the EU 2016 (ppt)
  • 2015
    • Trends in European Digital Public Services in the EU 2015 (ppt)
    • Trends in European Digital Public Services in the EU 2015 (pdf)
    • eGovernment Benchmark Insight Report 2015 (pdf)
    • eGovernment Benchmark Background Report 2015 (pdf)
  • 2014
    • Developments in eGovernment in the EU 2014 (ppt/pdf)
    • EU eGovernment Benchmark Report 2014 (SMART 2013/0053-3) (read more)
    • These reports present the result of the 11th eGovernment Benchmark, which is the first complete measurement of online public services (running across 2012-2013).
    • Study: Benchmarking Deployment of eHealth among General Practitioners 2013 (read more)
    • Study: European Hospital Survey - Benchmarking Deployment of eHealth services (2012-2013)(news item inc. final report, country reports, data)
  • 2013
    • See section 3.7 on eGovernment in the chapter on Internet use and skills (pdf)
    • eGovernment Benchmark 2012 insight report - SMART 2012/0034-2 (pdf)
    • eGovernment Benchmark 2012 background report (pdf)
    • Annex 1 (High-definition country factsheets) (zip)
    • Complete data set - part 1 (zip)
    • Complete data set - part 2 (zip)
  • 2012
    • eGovernment trends (pdf)
    • Pillar actions overview (pdf)
    • Study: Statistical Methods on Internet as a Source of Data Gathering (pdf)
      • Executive summary (pdf)
      • Study: eGovernment Benchmarking Framework 2012-2015 (pdf)
  • 2011
    • Monitoring eGovernment diffusion (pdf)
    • Study: Digitising Public Services in Europe - benchmark measurement 2010 report (pdf)
      • Detailed data set (xls)
      • Historical dataset (xls)
    • Study: Open Government and Transparency (pdf)
    • Study: eHealth benchmarking (survey of hospitals) (pdf)
    • JRC-IPTS report on benchmarking of eHealth deployment (pdf)

Research and Development:

  • 2017
    • ICT Sector and R&D performance in the EU 2017 (ppt)
    • Horizon 2020 Research Projects in the ICT domain in the EU 2016 (ppt)
  • 2016
    • ICT Sector and R&D performance in the EU 2016 (ppt)
    • Horizon 2020 Research Projects in the ICT domain in the EU 2015 (ppt)
  • 2015
    • Trends in European Research & Development in the EU 2015 (ppt)
    • Trends in European Research & Development in the EU 2015 (pdf)
    • Horizon 2020 Research Projects in the ICT domain in the EU 2015 (ppt)
    • Horizon 2020 Research Projects in the ICT domain in the EU 2015 (pdf)
  • 2014
    • The EU ICT Sector and its R&D Performance 2014 (ppt/pdf)
    • An Overview of Participation to FP7 and CIP Programs in the ICT Domain 2014 (ppt/pdf)
  • 2013
    • StReAM 2012 - annual monitoring report (pdf)
  • 2012
    • ICT sector and R&D&I (pdf)
    • Pillar actions overview (pdf)
    • StReAM 2011 - annual monitoring report (pdf)
    • Database of ICT research projects (xls)
  • 2011
    • Monitoring research and innovation (pdf)