In 2013, the tour operators, travel agents and their European association ECTAA are joining the European Commission to promote the European emergency number - 112.

Europeans are travelling to other European countries for business or leisure and they need to know the European emergency number - 112 - valid throughout the EU. Currently, only a bit more than one quarter of Europeans can identify 112 as the number to call the police, fire brigade or medical services in case of need.

The 2013 campaign, with tour operators and travel agents, builds on the successful campaign in 2012 with companies promoting 112 on their websites, on the e-tickets which they issue to travellers, and at major tourists destinations.

List of companies

ECTAAMore information

 The European Travel Agents' and Tour Operators' Associations

    ÖRV  More information

    The Association of Austrian Travel Agents (Österreichischer Reisebüroverband)

    WKO More information

    The Austrian Chamber of Commerce (Wirtschaftskammer Österreich - Fachverband der Reisebüros)

    FIT/FTI  More information

    The Federation of Tourism Industry (Fédération de l’Industrie du Tourisme / Federatie van de Toeristische Industrie)

    ABTO  More information

    The Association of Belgian Tour Operators

    BTO  More information

    The Belgian Travel Organisation

    • Omnia Travel More information
      • 112 logo actions:

    ABTTA  More information

    The Association of Bulgarian Tour Operators and Travel Agents

    UHPA  More information

    The Association of Croatian Travel Agencies (Udruga Hrvatskih Putničkih Agencija)

    ACTA  More information

    The Association of Cyprus Travel Agents (Σύνδεσμος Ταξιδιωτικών Πρακτόρων)

      AČCKA More information

      The Association of Tour Operators & Travel Agencies of Czech Republic (Asociace Českých Cestovních Kanceláří a Agentur)

      DRF  More information

      The Association of Danish Travel Agents and Tour Operators (Danmarks Rejsebureau Forening)

      DRV  More information

      The German Travel Association (Deutscher Reiseverband)

      • Amadeus GermanyMore information
        • 112 logo action:
      • DRV Service Ltd. More information
        • 112 logo action:
    • Liebenzeller Mission, Freizeiten & Reisen GmbH More information 
      • Lufthansa City Center Reisebüropartner GmbH More information More information
        • 112 logo action:
          112 awareness-raising articles for franchised travel agencies

      • Schauinsland-Reisen GmbH More information
        • 112 logo actions:
          112 Advertisement on Schauinsland-Reisen GmbH booklets
          112 Advertisement on information leaflets on display in partner hotels

      • TUI AG More information
        • 112 logo actions:

      ETFL More information

      Estonian Association of Travel Agents (Eesti Turismifirmade Liit)

      SMAL More information

      The Association of Finnish Travel Agents (Suomen matkatoimistoalan liitto)

      SNAV More information

      The National Union of Travel Agents (Syndicat National des Agences de Voyages)

      HATTA More information

      Hellenic Association of Travel and Tourist Agencies (Σύνδεσμος των εν Ελλάδι Τουριστικών & Ταξιδιωτικών Γραφείων)

      MUISZ More information

      Association of Hungarian Travel Agencies (A Magyar Utazásszervezők és Utazásközvetítők Szövetsége)

      ITAA More information

      Irish Travel Agents Association

      FIAVET More information

      Italian Federation of Travel & Tourism Associations (Federazione Italiana Associazioni Imprese Viaggi e Turismo)

      ALTA More information

      The Association of Latvian Travel Agents (Latvijas Tūrisma Aģentu un Operatoru Asociācija)

      FATTA More information

      The Maltese Federation of Associations of Travel & Tourism Agents (L-Assoċjazzjoni tal-Aġenti tat-Turiżmu)

      ANVR More information

      The General Dutch Association of Travel Agencies (Algemeen Nederlands Verbond van Reisondernemingen)

      VIRKE More information

      The Norwegian Travel Trade Association (Virke Reise Norge)

      PIT More information

      The Polish Chamber of Tourism (Polska Izba Turystyki)

      APAVT More information

      The Portuguese Association of Travel & Tourist Agents (Associação Portuguesa das Agências de Viagem e Turismo)

      ANAT More information

      The Romanian National Association of Travel Agents (Asociatia Nationala a Agentiilor de Turism din Romania)

      o9atitudine! More information

      The National Association for Consumer Protection and Promotion of Programs and Strategies from Romania

      YUTA More information

      The National Association of Travel Agencies in Serbia (Nacionalne Asocijacije Turističkih Agencija)

      SACKA More information

      The Slovak Association of Travel Agents (Asociacia Cestovnych Kancelarii a Cestovnych Agentur)

      ZTAS More information

      The Association of Tourist Agencies of Slovenia (Zdruzenje Turisticnih Agencij Slovenije)

      FETAVE  More information

      The Spanish Territorial Business Federation of Travel Agencies (Federación Empresarial de Asociaciones Territoriales de Agencias de Viajes Españolas)

      ACAV More information

      The Catalonian Travel Agents Association (Asociación Catalana de Agencias de Viajes)

      SRF More information

      The Association of Swedish Travel Agents (Svenska Resebyråföreningen)

      SRV More information

      The Swiss Federation of Travel Agents (Schweizerrischer Reiseburo-Verband)

      ABTAMore information

      The Association of British Travel Agents

      29 May 2013
      Last update: 
      9 May 2017
      Team responsible