112 calls are answered on average within 5 seconds. In addition to the national language(s), the calls can be answered in English, French, Portuguese, Arabic and German, depending on the call centres. Disabled people can send a fax and an SMS to the national emergency numbers.
According to the latest E-communications household and telecom single market survey, 29% of Spanish know they can use 112 everywhere in the EU.
The European emergency number 112 is not the only emergency number in Spain: