The average time to answer a 112 call is 5 seconds.
In addition to the national language(s), the calls can be answered in English, French, Portuguese, Arabic and German, depending on the call centres.
According to the latest E-communications household and telecom single market survey, 30% of Spanish know they can use 112 everywhere in the EU.
The European emergency number 112 is not the only emergency number in Spain.
The national emergency numbers are:
- 091 - police,
- 061 - health emergencies
- 080 - fire fighters
- 092 - local police
People with disabilities can use the SMS and relay services to access the emergency services.