112 calls are answered within 6 seconds. In addition to Italian, the calls are answered in English, French and German. In some areas, they may also be answered in Slovenian. The 112 operator can detect the location of the caller within about 5 seconds.
According to the latest E-communications household and telecom single market survey, 36% of Italians know they can use 112 everywhere in the EU.
The European emergency number 112 is not the only emergency number in Italy:
For disabled people, in specific areas, SMS, Fax and e-mail services are available.