The average time to answer a 112 call is 16 seconds.
The calls are answered in Greek as well as in English, Arabic and Russian.
According to the latest E-communications household and telecom single market survey, 60% of Cypriots know they can use 112 everywhere in the EU.
The European emergency number 112 works alongside 199 as the emergency number in Cyprus.
Users with disabilities can contact the emergency services by fax or SMS to long numbers.