Calls are answered in Bulgarian as well as English, French, German, Italian, Spanish, Greek, Romanian, Turkish or Russian.
The average time to answer a 112 call is 9 seconds.
According to the latest E-communications household and telecom single market survey, 64% of Bulgarians know they can use 112 everywhere in the EU.
The European emergency number 112 is not the only emergency number in Bulgaria.
The national emergency numbers are:
- 150 – ambulance
- 166 - police
- 160 – fire brigade
There is no specific help for users with disabilities to access the emergency services.