112 calls are answered within 5 seconds. Calls can be answered in Bulgarian as well as English, French, German, Italian, Spanish, Greek, Romanian, Turkish or Russian. Caller location is automatically transferred to the call handler.
According to the latest E-communications household and telecom single market survey, 61% of Bulgarians know they can use 112 everywhere in the EU.
The European emergency number 112 is not the only emergency number in Bulgaria:
There is no specific help for disabled people to access 112.