The average time to answer a 112 call is 6 seconds.
In addition to the national language(s), the calls are answered in German, French and English.
According to the latest E-communications household and telecom single market survey, 88% of Luxembourgish people know they can use 112 everywhere in the EU.
The European emergency number 112 is used as an emergency number in Luxembourg along with 113 for calls to the police.
People with disabilities can contact the emergency services by SMS or fax.