The average time to answer a 112 call is 13 seconds after a compulsory message.
In addition to French, the calls can be answered in 40 languages thanks to the help of interpreters.
According to the latest E-communications household and telecom single market survey, 39% of French people know they can use 112 everywhere in the EU.
The European emergency number 112 is not the only emergency number in France.
The national emergency numbers are:
- 15 - medical emergency,
- 17 - police,
- 18 - fire brigade,
- 115 - social emergency,
- 119 - abused children,
- 116000 - missing children,
- 114 - National centre for emergency calls for users with disabilities
Users with disabilities can access the emergency services through SMS.