OOTS Guidance and UX Recommendations - Q3 2022

Summary

This chapter provides two things:

  1. The Once-Only Guidance document provides a high-level overview of how the Once-Only Technical System (OOTS) of the Single Digital Gateway (SDG) works.
  2. The first set of UX recommendations that were developed as part of the OOTS UX Lab.

The guidance document is a PowerPoint presentation and can be used to introduce the OOTS to stakeholders.

The first set of UX recommendations are based on three rounds of user testing and provide a foundation for more UX work going forward.

License

The content of this chapter is licensed under European Union Public Licence (EUPL) version 1.2.

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