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/*---OOH COMMON AND SUPPORTTINGSUPPORTING SERVICES - 1711-1101-20222024---*/
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@media screen and (max-width: 769px) {
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}  #main-content { overflow: hidden;}

/*---INTRODUCTION---*/
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#introduction p { margin-bottom:0;}
#introduction img { width: 100%; max-width: 225px; height: auto;}

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/*---INTRODUCTION---*/
/*HACK INTRODUCTION ILLU SIZEhack - remove empty p from confluence*/
#introduction { padding-top:3rem; padding-bottom:3rem;}  
#introduction h1 { margin-bottom:2.5rem;}
#introduction p { margin-bottom:0;}
/*hack - remove empty p from confluence*/
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/*---COMMON SERVICES---*/
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#services .opacity-50 { opacity: 0.50;}
#services .badge { margin-bottom:0.5rem; color: #995E00; background: #FFEECC;}
/*HACK remove empty p from Confluence*/
#services .col-4 > p:first-child { border:1px solid green; display: none;}

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/*---SUPPORTING SERVICES---*/
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#common-services h2 { margin-bottom:2.5rem;}

.common-services-card { display: flex; flex-direction: column; gap: 24px; padding: 32px 40px 40px;}
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.common-services-card h3 { margin-bottom: 12px;}

/*hack - remove empty p from confluence*/
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/*---TESTING SERVICES---*/
#testing-services h2 { margin-bottom:2.5rem;}
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/*---SERVICE DESK---*/
#service-desk 2;}
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#service  #testing-deskservices .servicecol-desk-cta4 { margin-toporder: 2.5rem; margin-bottom:0;}

;}
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/*---DOCUMENTSSUPPORTING SERVICES---*/
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#documents#supporting-services p.leadsupporting-services-cta { margin-bottom: 2.5rem0;}  

/*HACK TO REMOVE EMPTY P FROM CONFLUENCE*/
#documents .container .cols:first-child p:first-child  { display: none; border:1px solid red;}  
#documents .cols:nth-child(2) {margin-top:-2rem;}
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#documents .card-grid-body p { font-family: Source Sans Pro SB; color: #001832;}
#documents .card-grid-body p img { margin:0 auto 0.5rem auto; display: block;}


/*Remove empty p of Confluence*/
#documents .col-4 > p:first-child, #documents .col-4 > p:last-child { display: none; border:1px solid red;}
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<h1><span class="heading-subtitle">Services</span>Common and Supporting<br> services</h1>
<p class="lead">To provide comprehensive support and proper exchange of evidence between Data Services and Online Procedure Portals, the Once-Only Technical System uses Once-Only common services and additional supporting services.</p>
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#supporting-services .col-6 { position: relative; z-index: 2;}
#supporting-services .col-4 { position: relative;}
#supporting-services .col-4 p { margin-bottom:0;}
#supporting-services .bg { z-index: 1; position: absolute; top:0; right: 120px;} 
#supporting-services .illu { z-index: 2; position: relative; width: 100%; max-width: 200px; height: auto;}

@media screen and (max-width: 768px) {
  #supporting-services .col-6 { margin-top: -2.5rem;}
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@media screen and (min-width: 769px) {
  #supporting-services .bg { z-index: 1; position: absolute; top:10px; right: 60px;}
  #supporting-services .illu { max-width: 270px;}
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/*---DOCUMENTS---*/
#documents { z-index: 2; position:relative; padding-bottom:0;}
#documents h2, #documents p.lead { margin-bottom: 2.5rem;}  
#documents .cols:nth-child(2) {margin-top:-2rem;}
#documents .card-grid { text-align: center;}
#documents .card-grid-body p { font-family: Source Sans Pro SB; color: #001832;}
#documents .card-grid-body p img { margin:0 auto 0.5rem auto; display: block;}

/*hack - remove empty p from confluence*/
#documents .container .cols:first-child p:first-child  { display: none; border:1px solid red;}  
#documents .col-4 > p:first-child, #documents .col-4 > p:last-child { display: none; border:1px solid red;}

/*---BOX CTA PLAYBOOK---*/
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.box-playbook { padding:1.5rem; background-color: #00284A; border-radius:20px;}
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.box-playbook h3, .box-playbook p { color: white;}
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 .box-playbook { padding:2.5rem;}
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 .box-playbook-col-illu { margin-bottom:0; padding:0 3rem 0 0}
}

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/*hack - remove empty p from confluence*/
#box-cta-playbook .container > p:first-child, #box-cta-events .container > p:last-child { display: none; border:1px solid green;}
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<h1><span class="heading-subtitle">Services</span>Once-Only Technical<br>System services</h1>
<p class="lead">To enable the exchange of evidences between Data Services and Online Procedure Portals and comprehensive support while developing and integrating the system, the Once-Only Technical System includes Once-Only common services and additional supporting services.</p>
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<h2>Common services</h2>
<p class="lead opacity-75">The Commission provides Common Services to help the Member States ensure the proper exchange of evidences.</p>
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<div class="card-grid">
<div class="card-grid-body"> 
<p><img aria-hidden="true" alt="" src="https://ec.europa.eu/digital-building-blocks/sites/download/attachments/565379323/ico-article-secondary.svg"></p> 
<h3 class="h5">Data Service Directory</h3>
<p class="opacity-75">The Data Service Directory is a common service that acts as a catalogue of evidence types that can be provided upon request.</p>
</div>
<div class="card-grid-footer"> 
<p><a class="btn primary-bis" href="https://oots.pages.code-europa-eu.gitlab.host/tdd/apidoc/data-services-directory"><span>Go to Data Service Directory</span><span class="ico-cta-forward"></span></a></p> 
</div>
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<div class="card-grid">
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<p><img aria-hidden="true" alt="" src="https://ec.europa.eu/digital-building-blocks/sites/download/attachments/565379323/ico-assured-workload-secondary.svg"></p>
<h3 class="h5">Evidence Broker</h3>
<p class="opacity-75">The Evidence Broker is an authoritative system that maps specific data sets as evidence types that prove specific requirements.</p>
</div>
<div class="card-grid-footer">   
<p><a class="btn primary-bis" href="https://oots.pages.code-europa-eu.gitlab.host/tdd/apidoc/evidence-broker"><span>Go to Evidence Broker</span><span class="ico-cta-forward"></span></a></p>   
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</div>
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<div class="card-grid-body"> <p><img aria-hidden="true" alt="" src="https://ec.europa.eu/digital-building-blocks/sites/download/attachments/565379323/ico-dns-secondary.svg"></p> <h3 class="h5">Semantic Repository</h3> <p class="opacity-75">The Semantic Repository is a common service that acts as a data portal for the technical system.</p> </div> <div class="card-grid-footer"> <p><span class="badge sm">In development</span></p> <p class="opacity-50">Expected release date: <strong>October 2023</strong></p> </div> </div>
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<h2>Common services</h2>
<p>The Commission provides Common Services to help EU Member States ensure the proper exchange of evidences through the Once-Only Technical System. The Common Services do not process data about citizens or businesses. Instead, they contain and serve operational data parameters that support the operation of the Once-Only technical system.</p>
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<h2>Supporting services</h2>
<p><img aria-hidden="true" altclass="" common-services-card-bg" src="https://ec.europa.eu/digital-building-blocks/sites/download/attachments/565379323615481586/icobg-testingcard-primarytop.svg"></p>
<h3 class="h5">Testing service</h3>
>

<div class="supportingcard-grid-servicescustom-containerillu">
<p>The OOTS Testing service assists national teams in implementing the Once-Only Technical System. Information on available testing services, including the test platform and other tools to facilitate testing are available on a restricted wiki space.<br>
<br>  
If required, please request access to the restricted wiki via <a target="_blank	<img alt="" aria-hidden="true" src="https://ec.europa.eu/digital-building-blocks/sites/download/attachments/615481586/illu-common-services-tool.png"> 
</div>

<div class="card-grid-custom-content" style="width: 100%;">
<div class="card-grid-body">
<h3 class="h5">Input data into the Common services tool</h3>
<p>Helps you manage your Member State procedures, requirements, evidence types, evidence providers and data services through the application.</p>
</div>
<div class="card-grid-footer">
<p><a class="btn ghost" href="https://cs.oots.tech.ec.europa.eu/digital-building-blocks/sites/display/OOTS/Service+Desk">the Service Desk</a>.
</p> 
<p><a class="btn ghost" target="_blank" href="https://ec.europa.eu/digital-building-blocks/wikis/display/SDGOO/Testing+Services+-+SDG+OOTS"><span>Go to wiki</span><span class="ico-cta-forward"></span></a></p>home" target="_blank"><span>Go to the Admin tool</span><span class="ico-cta-forward"></span></a></p> 
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<p>Access a test platform and tools through our secure testing service</p>
<p><a class="btn ghost" target="_blank" href="#"><span>Go to testing service</span><span class="ico-external"></span></a></p>
</div>
-->

<!--
<img alt="" aria-hidden="true" class="common-services-card-bg" src="https://ec.europa.eu/digital-building-blocks/sites/download/attachments/615481586/bg-card-top.svg"/>

<div class="supportingcard-grid-servicescustom-containerillu">
<p>If you have questions contact the service desk on <a href="mailto:EC-OOTS-SUPPORT@ec.europa.eu" target="_blank">EC-OOTS-SUPPORT@ec.europa.eu</a></p>
</div>
-->	<img alt="" aria-hidden="true" src="https://ec.europa.eu/digital-building-blocks/sites/download/attachments/615481586/illu-manage-user-roles.png"> 
</div>

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<h3 class="h5">Manage user roles and accesses to the tool</h3>
<p>The user management tool allows Member State User Managers (National coordinators) to add, manage and remove users from the Common Services Administration Tool.</p>
</div>
<div class="card-grid-footer">
<p><a class="btn ghost" href="https://cs.oots.tech.ec.europa.eu/user-mgmt/main" target="_blank"><span>Go to the User Mgmt tool</span><span class="ico-cta-forward"></span></a></p> 
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<img alt="" aria-hidden="true" class="common-services-card-bg" src="https://ec.europa.eu/digital-building-blocks/sites/download/attachments/615481586/bg-card-top.svg"/>

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<h3 class="h5">APIs to query common services</h3>
<p>The Common Services provide machine-to-machine REST APIs for querying. For look-ups, all common services shall implement the REST APIs introduced in this section.</p>
</div>
<div class="card-grid-footer">
<p><a class="btn ghost" href="https://oots.pages.code.europa.eu/tdd/apidoc/" target="_blank"><span>Go to the APIs</span><span class="ico-cta-forward"></span></a></p> 
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<h2>Testing service</h2>
<p>This Testing service assists national teams in implementing the Once-Only Technical System. Information on available testing services, including the test platform and other tools to facilitate testing are available on a restricted wiki space.</p>
<p>If required, please request access to the restricted wiki via <a href="https://ec.europa.eu/digital-building-blocks/sites/display/OOTS/Service+Desk">the Service Desk</a>.</p>
<p><a class="btn ghost" target="_blank" href="https://ec.europa.eu/digital-building-blocks/wikis/display/SDGOO/Testing+Services+-+SDG+OOTS"><span>Go to wiki</span><span class="ico-cta-forward"></span></a></p>
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<h2>Service desk</h2>
<!--
<p>This service desk helps users improve the performance, continuity and reliability of their Once-Only Technical System implementations. Contact the service desk regarding access requests, report incidence or to speak directly with technical support.</p>
-->
<p>This service desk helps users improve the performance, continuity and reliability of their Once-Only Technical System implementations.</p>
<p>Contact the service desk for support with OOTS-related technical issues and access requests. The service desk will also coordinate the resolution of eDelivery and EU-Login issues
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<h2>Service desk</h2>
<p>The Service Desk helps users improve the performance, continuity and reliability of their Once-Only Technical System implementations.</p>
<p class="servicesupporting-deskservices-cta"><a class="btn ghost" href="https://ec.europa.eu/digital-building-blocks/sites/display/OOTS/Service+Desk"><span>Contact><span>Go to the Service Desk</span><span class="ico-cta-forward"></span></a></p>
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<h2>Documents<<h2>Service agreements</h2>
<p>The Once-Only Technical System Serviceservice Desk​desk​ ​​Service Offeringoffering Description​description​ (SOD) provides a comprehensive overview of the service, how you can use it and how it is organised.</p>
<p>The Once-Only Technical System Serviceservice Desk​desk​ Service Levellevel Arrangementarrangement (SLA) is a statement of the intentions of the Commission within the specific contextcontext of of the Digital Europe Programme (DEP) work programmes and applies to the software and services provided by the Once to the software and services provided by the Once-Only Technical System Common Services. It aims to specify how the software and services are provided as well as the expected level of service.</p>
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<p><img aria-hidden="true" src="https://ec.europa.eu/digital-building-blocks/sites/download/attachments/581239505/ico-pdf.svg" alt="">Once-Only Technical System 
(OOTS)
- 
Common
Service 
Services.
Desk​ 
It
- 
aims
​​Service 
to
Offering 
specify how the software and services are provided as well as the expected level of service.</p> </div>
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Description​ (SOD)<p>
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<p><a class="btn ghost" target="_blank" href="https://ec.europa.eu/digital-building-blocks/sites/download/attachments/615481586/OOTS-service-desk-SOD-1.10.pdf"><span>Download (EN)</span><span class="ico-download"></span></a></p> </div>

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<p><img aria-hidden="true" src="https://ec.europa.eu/digital-building-blocks/sites/download/attachments/581239505/ico-pdf.svg" alt="">Once-Only Technical System - Service Desk​ - ​​ServiceService OfferingLevel Description​Arrangement (SODSLA)<p>
</div>

<div class="card-grid-footer">
<p><a class="btn ghost" target="_blank" href="https://ec.europa.eu/digital-building-blocks/sites/download/attachments/615481586/OOTS-serviceService-deskDesk-SODSLA-1v1.10.pdf"><span>Download (EN)</span><span class="ico-download"></span></a></p> 
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<p><img
<img aria-hidden="true" alt="" src="https://ec.europa.eu/digital-building-blocks/sites/download/attachments
/581239505/ico-pdf.svg" alt="">Once
/615481586/illu-onboarding-playbook.png">  
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<h3 class="h5">Not sure where to start with implementing OOTS?</h3>
<p class="p-opacity">Visit the onboarding playbook to learn all about the steps necessary to make the Once-Only Technical System 
-
a 
Service
reality 
Desk​
in 
-
your 
Service Level Arrangement (SLA)<p>
member state.</
div> <div class="card-grid-footer">
p>
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https://ec.europa.eu/digital-building-blocks/sites/download/attachments/615481586/OOTS-service-desk-SLA-v1.09.pdf"><span>Download (EN)<
_paq.push(['trackEvent','conversion','oots-services','oots-onboarding-playbook'])"><span>Go to the Onboarding Playbook</span><span class="ico-cta-
download
forward"></span></a></p>
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<p><span class="badge warning">Coming soon</span></p>

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