eDelivery implementation matrix

There are currently two eDelivery systems in place in Austria. A general purpose eDelivery system for the public administration and an eJustice system called ERV. The general purpose system can be used by all public administrations, businesses and citizens.

General purpose system: Ministry of Digital and Economic Affairs, private eDelivery service providers. As users: public administrations, businesses, citizens.

eJustice system: Ministry of Constitutional Affairs, Reforms, Deregulation and Justice. As users: courts, departments of public prosecution, lawyers.

General purpose system: in production since 2004.

ERV: in production since 1990.

Both systems operate on Web Services based platforms with custom specifications and profiles carrying both metadata of the delivery message and related attachments. Both systems foresee non-repudiation of receipt services.

There is a federal service allowing the exchange of information between federal and European institutions, exchanging more than 10 million messages per month.

The eBox platform enables citizens to receive official documents from social security administrations. There is currently a standard API being developed to allow the integration with eBox.

BOSA and its digital transformation office ensure a process oriented and service integration approach. It aims to enable the digital agenda for Belgium.

BOSA is the national authority for SMP.

There is an information system for electronic delivery working horizontally as part of the eGovernment IT resources of Bulgaria.

This system is currently available for validation and delivery of electronic documents to and from citizens, businesses and public administrations. 

The mail service is offered free of charge and it replaces the paper letter delivery of documents. The system allows the storage of documents, ensures the security of the exchanges and allows the use of certified time stamps. All public administrations, as well as third party systems, can integrate this system into their own information systems or use it via a user interface (https://edelivery.egov.bg/). 

The State eGovernment Agency ensures the system's maintenance, operation and development. There are legal and technical developments planned for this system.

The State eGovernment Agency’s responsibility is to ensure the technological means for exchanges between public administrations, citizens and businesses.

Bulgaria is currently developing an Entreprise Architecture Framework for eGovernance.

This framework will include not only eDelivery, but also electronic authentication, electronic payments and a centralised portal for the request and deliver of public services.

There is a large centralised eDelivery system (Data Boxes) in place in Czech Republic since 2009 intended for delivery of official documents and for communication with public authority bodies. 

It is mandatory by law for all public administrations and businesses to use this system and citizens can use it if they want. There are currently almost 1 million users exchanging around 100 million messages per year. 

The Danish national scale eDelivery project launched an initial design and is currently in analysis phase. There is no commitment yet to implement but it is foreseeable in the future. This project is focused on three areas: Technical, analysing the interaction between eDelivery components and national systems; Governance implementation, looking at stakeholder management, lifecycle management, assess agreements, core service operations etc. and Financial business model, with cost estimates, qualitative benefit estimates and specific business cases focused for example on healthcare and digital post.

There is a national standard called OSCI transport protocol in use since in 2002, which is close to the 4-corner model; separation of a business and transport level. There is a built-in end-to-end-security on the business level, which ensures confidentiality and authenticity on the business level. The OSCI standard was developed by a national project financed by the Federal government aiming to enhance eGovernment and eJustice services. 

An IT coordination council coordinates the standard ensuring an easier access to the common infrastructure. This infrastructure is i.e. used to update residency registers, which are decentralised in Germany, and updates of the business registers. It is also used over the internet, not just over closed networks.

Luxembourg is operating a PEPPOL Access Point since 2016. This Access Point is in use at central government level and can also be used by local entities.

Luxembourg is also involved in the BRIS project.

EESSI project - Ministry For Health, Ministry for the Family, Children’s Rights and Social Solidarity

eCodex - Courts of Malta

Malta is interested to have information about ongoing initiatives to implement eDelivery at EU and national levels.

EESSI project - Member States are currently completing their national implementation by June 2019

eCodex - in production

MITA (Malta Information Technology Agency) provides IT services to the government and agencies.

eCodex project - meCodex an EU Funded Consortium consisting of Member States and working under the Governance of the EU Council. 

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There is a steering committee for eDelivery where some ministries are represented (RINIS foundation has a project lead role in this committee and is part of two active projects involving several ministries).

Portugal has been participating in some EU projects such as eCODEX, eJustice, BRIS and the eHealth pilot. PEPPOL is in use with a private company and ESPAP.

eDelivery is in place in Slovenia to exchange documents between public administrations. These exchanges are based on legislation and administrative procedures in place.

The Supreme Court of Slovenia is advancing on exchanging documents using eDelivery.

At state level government there is a central solution in place to enable the exchange of official documents between institutions.

There are several platforms in place dealing with Exchange of data and documents:
• PID: Data intermediation platform, for the exchange of structured data.
• INSIDE, System that allows the submission of electronic documents and electronic files between Public Administrations.
• NOTIFICA, Allows electronic access to citizen notifications and communications.
• SIR: System of exchange of registry entries. It allows the exchange of electronic registry entries between Public Administrations. Requests submitted by a citizen at any administration is forwarded to the competent body.

Transmissions are increasing exponentially in most of these platforms, detailed statistics can be consulted in the DATAOBSAE Website (http://dataobsae.administracionelectronica.gob.es/cmobsae3/dashboard/Dashboard.action?selectedScope=A2&selectedLevel=L0&selectedUnit=TOTAL&selectedTemporalScope=1&selectedTemporal=31/07/2018).
• PID: There are 98 public services exchanging data electronically with around 80 million transmissions per year, with these numbers increasing each year.
• INSIDE: 888 conected bodies and almost 11.000 transmissions in its first year operative.
• NOTIFICA: 622 conected bodies and more than 1,7 millions of notification in its first year operative.
• SIR: 5886 conected bodies and more than 1,3 electronic registries in 2016 and 2,3 electronic registries in 2017.

Article 28 of Law 39/2015, of Common Administrative Procedure, includes, as a right for all citizens, the right not to provide any data or document that is in the possession of the Public Administration.
For the development of the interoperability specifications of the eDelivery platforms, the General Secretariat of Digital Administration works with all the Ministries and also with the regions and local entities through specific committees. The governance of these cooperation bodies is stablished by law.

PID: https://administracionelectronica.gob.es/pae_Home/pae_Estrategias/Racionaliza_y_Comparte/elementos_comunes/Intermediacion_de_datos.html#.W21tEaKvzmg
INSIDE: https://administracionelectronica.gob.es/ctt/inside#.W21liaKvzmg
NOTIFICA: https://administracionelectronica.gob.es/ctt/notifica
SIR: https://administracionelectronica.gob.es/ctt/sir#.W21sh6Kvzmg

Sweden participates in cross-border projects such as EESSI, TOOP and others and has a project to implement eDelivery at national level.

DIGG created two pilots: one to transform economic information to XBRL to be transmitted via eDelivery to audit agencies (including a SML instance); another one focusing on secure digital communication of documents and pictures, involving both private and public sector organisations.

A study about data exchange is currently being conducted and it should be finalised by August 2019. This study will inform the decisions taken for DIGG's project to implement eDelivery at national level.