Digital Agenda for Europe
A Europe 2020 Initiative

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  1. Code of EU Online Rights

    Download the full code in your language: BG | CS | DA | DE | EL | EN | ES | ET | FI | FR | HU | IT | LT | LV | MT | NL | PL | PT | RO | SK | SL | SV From 13 th June 2014, there are new consumer rights also applicable online. You can find out more about these and other consumer rights in the EU. See also ...

    Irina Alexandra... - 28/07/2015 - 16:45

  2. Rights & Principles applicable when you access and use online services

    Access to an internet connection EU citizens must have the possibility to access a minimum set of electronic communications services of good quality at an affordable price. This is also known as the 'universal service' principle. Use of services ...

    Irina Alexandra... - 28/07/2015 - 16:45

  3. Rights & Principles applicable when you buy goods or services online

    From 13 th June 2014, there are new consumer rights also applicable online. You can find out more about these and other consumer rights in the EU. Information before concluding an online contract Every consumer in the EU has the right to receive clear, co ...

    Irina Alexandra... - 28/07/2015 - 16:45

  4. Rights & Principles protecting you in case of conflict

    Protection in case of conflict Everyone whose rights and freedoms that are guaranteed by European legislation have been violated has the right to an effective remedy before a tribunal. Online consumers in the EU have the right to sue and to be sued in mat ...

    Irina Alexandra... - 28/07/2015 - 16:45