Digital Agenda for Europe
A Europe 2020 Initiative

Interpersonal skills

Discussion

Dear all, I agree that ICT training is important, what we do see is that ICT is just one side of the challenge. People don't fully benefit of these technical expertises due to a lack of interpersonal skills such as conflict management, cross-functional communications, presentation skills, win-win negotiations and so on. On universities not much or none attention is given to these skills. Do you think this should be discussed at the workshop?

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Comments

Katarzyna Szkuta's picture

Gianluigi, very good point. a bit linked to what Paul and David said in the last thread. Definitely ICT skills have to be coupled with essential social skills. ICT becoming pervasive is needed not only in the ICT sector. For example, data scientists who should combine the skills of software programmer, statistician and storyteller/artist will be more and more needed (given the advent of big data, see for example this report: http://www.economist.com/node/15557443). Definitely we should discuss ICT in this perspective.
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Katarzyna Szkuta's picture

Gianluigi, very good point. a bit linked to what Paul and David said in the last thread. Definitely ICT skills have to be coupled with essential social skills. ICT becoming pervasive is needed not only in the ICT sector. For example, data scientists who should combine the skills of software programmer, statistician and storyteller/artist will be more and more needed (given the advent of big data, see for example this report: http://www.economist.com/node/15557443). Definitely we should discuss ICT in this perspective.
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Michael Hallissy's picture

Agreed ICT skills are only one element and many would argue the easiest element to facilitate. We need to re-imagine what our education systems look like and here is a link to a recent paper, Redesigning Education: Meeting the Challenges of the 21st Century, that I and some colleagues published. http://preview.tinyurl.com/lpz5oob

In summary we argue that currently most education systems are aware of the need to focus on skills, such as social skills or skilled communication, yet they need to consider these in light of new digital technologies. Currently such discussions often take places in separate silos and we need to discuss them in the context of learning in the 21st century.

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Rosanna Nazir's picture

Make ICT attractive to the Youth by speaking their language, ask them what keeps them going when they play games. When you tell them what kind of technology is behind they are very excited.They want to learn how to do it. Involving the Gaming Industry can work as inspiration. The ICT Industry needs to take an other approch to the Youth.

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Katarzyna Szkuta's picture

Rosanna, thanks for sharing. Making ICT 'cool' for young people is very important part of ICT policy. there are inspiring projects like yours that show that there is a potential there, still we need to scale up those intitiatives to make a real difference, don't you think?

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Mercedes M Diaz Sanchez's picture

Good point. This is even more crucial as we are also talking about encouraging entrepreneurship. A technical entrepreneur can build amazing solutions, but without negotiation skills, communication, maybe even some light leadership skills… he (or she!) will be always limited by the need of finding a partner that can add those skills to the team in order to succeed. Paying some attention to these aspects of the education both in schools and universities will definitely play a key role in shaping the technology professionals of the future.

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