Digital Agenda for Europe
A Europe 2020 Initiative

112 in Italy

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The European emergency number 112 is not the only emergency number in Italy.

Alongside 112, the following emergency numbers are available:

  • 113 - police,
  • 115 - fire brigade,
  • 118 - first aid.

For disabled people, in the area of Varese, an SMS service is available.

112 calls are answered within 10 seconds.

In addition to Italian, the calls are answered in English, French and German. In some areas, they may also be answered in Slovenian.

The 112 operator can detect the location of the caller within about 5 seconds.

According to the latest  E-communications household and telecom single market survey, 33% of Italians know they can use 112 everywhere in the EU.

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Last updated on 05/03/2014 - 11:56