Dispute resolution bodies

The dispute resolution bodies listed on this site all offer out-of-court settlement procedures. They have all been approved for quality standards relating to fairness, efficiency and accessibility.

Each dispute resolution body has its own rules and procedures. They're usually quicker and cheaper than going to court.

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Dispute resolution bodies are currently not available on this site for some sectors and in the following countries: Romania, Spain. As a consumer you might not be able to use this site to solve your dispute with traders in these countries.