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Safety Gate: the rapid alert system for dangerous non-food products

The Safety Gate rapid alert system enables quick exchange of information between EU/EEA member states, the UK and the European Commission about dangerous non-food products posing a risk to health and safety of consumers.

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Safety of products sold online
 
More and more consumers shop online. The proportion of sales online has been growing compared to the total of sales. Online shopping is convenient for consumers but it also poses certain challenges for product safety. For this reason, on 1st August 2017 the Commission issued a Notice on the market surveillance of products sold online to help public authorities with their work.
 
Two new online marketplaces, Allegro and Cdiscount, signed today the Product Safety Pledge, to join AliExpress, Amazon, eBay and Rakuten France in their commitment to take actions to keep online shoppers safe from harmful products. The Pledge is a voluntary commitment, which goes beyond product safety legal obligations. It contributes to the faster removal of dangerous non-food consumer products offered for sale online and sets out actions by online marketplaces to strengthen product safety, such as providing a clear way for customers to notify dangerous product listings. More information

Annual Report 2019 results

2019 results of the Rapid Alert System
 
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EU Rapid Alert System factsheets 2019
In all official languages + Norwegian and Icelandic
 
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How does it work?

The Safety Gate rapid alert system facilitates the rapid exchange of information between national authoritiespdf(152 kB) and the European Commission on dangerous products found on the market.

If a manufacturer or distributor finds out that one of their products on sale is dangerous, they have to inform the competent national contactpdf(331 kB) in charge of receiving and dealing with alerts of dangerous non-food consumer products sent according to Article 5(3) of the General Product Safety Directive (2001/95/EC)

In this case it is recommended to use this tool: Business GatewayNew

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