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Safety Gate: the rapid alert system for dangerous non-food products

The Safety Gate rapid alert system enables quick exchange of information between EU/EEA member states and the European Commission about dangerous non-food products posing a risk to health and safety of consumers.

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Safety of products sold online
 
More and more consumers shop online. The proportion of sales online has been growing compared to the total of sales. Online shopping is convenient for consumers but it also poses certain challenges for product safety. For this reason, on 1st August 2017 the Commission issued a Notice on the market surveillance of products sold online to help public authorities with their work.
 
Two new online marketplaces, bol.com and eMAG, signed the Product Safety Pledge, to join Wish.com, AliExpress, Amazon, eBay, Rakuten France, Allegro and Cdiscount in their commitment to take actions to keep online shoppers safe from harmful products. The Pledge is a voluntary commitment, which goes beyond product safety legal obligations. It contributes to the faster removal of dangerous non-food consumer products offered for sale online and sets out actions by online marketplaces to strengthen product safety, such as providing a clear way for customers to notify dangerous product listings. More information

Annual Report 2019 results

2019 results of the Rapid Alert System
 
de  en  fr 
EU Rapid Alert System factsheets 2019
In all official languages + Norwegian and Icelandic
 
bg  cs  da  de  el  en  es  et  fi  fr  hr  hu  is  it  lt  lv  nl  no  pl  pt  ro  sk  sl  sv

The European Commission is currently working in a revision of the General Product Safety Directive. We have launched an open public consultation (available in the Have Your Say Portal), open until 6 October 2020. In addition, an external contractor is also assisting the Commission to gather data to support the evaluation of the Directive and the Impact Assessment of the new initiative. If you want to contribute to this process, we encourage you to also give us your feedback through the following links.


Survey Business Associations
https://ec.europa.eu/eusurvey/runner/GPSD-EVAL-IA-survey-business-associations

Survey of companies
https://ec.europa.eu/eusurvey/runner/GPSD-EVAL-IA-survey-companies

Survey of general stakeholders
https://ec.europa.eu/eusurvey/runner/GPSD-EVAL-IA-survey-general-stakeholders

How does it work?

The Safety Gate rapid alert system facilitates the rapid exchange of information between national authoritiespdf(152 kB) and the European Commission on dangerous products found on the market.

If a manufacturer or distributor finds out that one of their products on sale is dangerous, they have to inform the competent national contactpdf(331 kB) in charge of receiving and dealing with alerts of dangerous non-food consumer products sent according to Article 5(3) of the General Product Safety Directive (2001/95/EC)

In this case it is recommended to use this tool: Business GatewayNew

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