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Safety Gate: the rapid alert system for dangerous non-food products

The Safety Gate rapid alert system enables quick exchange of information between EU/EEA member states and the European Commission about dangerous non-food products posing a risk to health and safety of consumers.

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Safety of products sold online
 
More and more consumers shop online. The proportion of sales online has been growing compared to the total of sales. Online shopping is convenient for consumers but it also poses certain challenges for product safety. For this reason, on 1st August 2017 the Commission issued a Notice on the market surveillance of products sold online to help public authorities with their work.
 
On 25th June 2018, several online marketplaces have voluntarily committed to improving the safety of non-food consumer products sold on their online marketplaces by third party sellers with the signature of a Product Safety Pledge. The initiative sets out specific voluntary actions that go beyond what is already established in the EU legislation. The ultimate goal is to improve the detection of unsafe products marketed in the EU before they are sold to consumers or as soon thereafter as possible, and to improve consumer protection.
 

Annual Report 2018 results

2018 results of the Rapid Alert System
In all official languages + Norwegian and Icelandic
 
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How does it work?

The Safety Gate rapid alert system facilitates the rapid exchange of information between national authoritiespdf(152 kB) and the European Commission on dangerous products found on the market.

If a manufacturer or distributor finds out that one of their products on sale is dangerous, they have to inform the competent national contactpdf(331 kB) in charge of receiving and dealing with alerts of dangerous non-food consumer products sent according to Article 5(3) of the General Product Safety Directive (2001/95/EC)

In this case it is recommended to use this tool: Business GatewayNew

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