The Rapid Alert System for Non-Food Products (RAPEX)

Alert number: A12/1660/18

Product:  Hairdryer

Name: Allure and Allure Pro

Batch number / Barcode:  Unknown

Type of alert: Serious

Category: Electrical appliances and equipment

Brand: Xtava

Type / number of model:  XTV010010N Allure Black Hair Dryer UK XTV010011N Allure White Hair Dryer UK XTV010012N Allure Black Hair Dryer EU XTV010013N Allure White Hair Dryer EU

Risk type: Burns, Electric shock, Fire
The hairdryer is not equipped with a thermal cut-out device. The plastic material of the casing is combustible.
The hairdryer can overheat and catch fire during use. Melted plastic can cause burns and leave live parts accessible that could lead to an electric shock if touched by users.

The product does not comply with the Low Voltage Directive and the relevant European standard EN 60335.

Measures taken by economic operators: Recall of the product from end users, Removal of the product listing from Amazon website (By: Manufacturer, Other)

Description:  The product is a handheld hairdryer. It was sold in the colours black and white and the name "Xtava" is printed on the blower end of the unit. The product is sold online, in particular on the Amazon marketplace.

Country of origin: China

Alert submitted by: United Kingdom

Products were found and measures were taken also in: Ireland, Luxembourg