The Rapid Alert System for Non-Food Products (RAPEX)

Alert number: A12/0120/18

Product: Battery pack

Name: Unknown

Batch number / Barcode: Unknown

Risk level: Serious

Category: Communication and media equipment

Brand: HP

Type / number of model: Battery packs fitted in HP ProBook 64x (G2 and G3), HP ProBook 65x (G2 and G3), HP x360 310 G2, HP ENVY m6 and others.

Risk type: Fire
The batteries can short circuit.
The batteries can overheat as a result causing a fire.

Measures taken by economic operators: Recall of the product from end users (By: Manufacturer)

Company recall page: 

Description: Lithium ion battery pack for notebook or mobile workstation.

Country of origin: China

Alert submitted by: Germany

Products were found and measures were taken also in: Croatia, Cyprus, Greece, Norway, Slovenia