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What are the benefits?


Mass adoption of electronic invoicing within the EU leads to significant economic benefits and an increase in European business competitiveness. Supported by European legislation, acceptance of eInvoices by governments will make it easier to do business with the public sector.

The benefits from replacing paper invoices with eInvoices can be reached in two main steps.

  1. Replacing the physical paper form with a digital form allows the invoice to be handled and archived more efficiently. This provides significant savings in printing, postage, intra-office routing and archiving. These benefits can be achieved with digital images of the invoice, such as pdf, jpg and html, as well as with structured eInvoices.
  2. Making the data machine-readable removes the need for manually viewing and reading a visual form of the invoice. It also removes the manual work of entering the invoice information into an AP system. This provides significant savings in human resources and significantly reduces errors in data entry. This cannot be achieved with digital images of the invoice such as pdf.

The adoption of eInvoicing in the public sector can make various contributions to economic well-being:

  • it is supportive of public policy priorities such as public-sector deficit reduction, financial transparency and promotion of sustainable development.
  • it will specifically make a material contribution to public sector cost reduction and efficiency.
  • it will also provide benefits to private sector suppliers and create opportunities for the public sector to act as a catalyst for the wider adoption of digital processes in common with the private sector.

The invoice process

From its creation until it is archived, an invoice must pass through a number of processes and steps. The procedures and the level of automation may differ significantly between entities, sectors and regions, yet eight universally valid steps can be identified. 

The overview below describes each step and explains how savings can be made by replacing a paper invoice with different types of digital invoices. In general the digital invoices can be divided into two main categories, visual digital invoices (e.g. pdf, jpg) and structured data eInvoices (e.g. eInvoicing standard invoices). The seller can usually achieve most of his benefits by using invoices from either category but the most significant benefits for the buyer are dependent on using eInvoices with structured data that can be automatically processed.
Invoices that comply with the eInvoicing standard must be in a structured data eInvoice format.

The Invoice process

1. The seller prepares the invoice

This step refers to the compiling of information such as man hours, list of items, usage of services etc. necessary to issue an invoice. This process happens before the invoice itself is created and is not affected by the form of the invoice.

Source of savings  Any automation and improvement in preparing an invoice is unrelated to the form of the invoice.

Visual digital invoices  NO SAVINGS
Structured data eInvoice  NO SAVINGS


2. The seller issues the invoice

The invoice is created in the system and exported into the relevant format, paper, pdf, html, structured XML.

Source of savings  Paper and printing costs and handling of mail.

Visual digital invoices  SAVINGS
Structured data eInvoice  SAVINGS


3. The seller sends the invoice

The invoice that has been created is sent to the buyer by using a method that suits the form, i.e. physically, by email or through messaging platforms.

Source of savings  In most cases there are savings in postal costs. These are replaced by electronic transmission costs, which tend to be significantly lower.

Visual digital invoices  SAVINGS
Structured data eInvoice  SAVINGS


4. The buyer receives the invoice

As an invoice is received by the buyer it needs to be correctly identified as an invoice and assigned to the correct internal process.

Source of savings  The manual handling is replaced with a more automated one. Visual digital invoices received by email usually require some manual sorting (although that can be reduced, e.g. by using dedicated mailboxes). The structure of the data in an structured eInvoice allows for full automation of the reception.

Visual digital invoices  LIMITED SAVINGS
Structured data eInvoice  SAVINGS


5. The buyer approves the invoice

The invoice is reviewed to verify that it matches the quantities and prices ordered and received.

Source of savings  The review process is mainly concerned with comparing the invoice to existing information, such as orders, or to apply decision rules. The internal routing of a visual digital invoice can be improved by use of document sharing systems (scanning solutions) but the use of structured eInvoice content enables automated invoice matching. Automation in the approval process frequently provides the buyer with significant benefits by freeing up time of the persons responsible for approval of invoices, who tend to be on managerial level.

Visual digital invoices  LIMITED SAVINGS
Structured data eInvoice  SAVINGS


6. The buyer books the invoice into accounts

The buyer enters the necessary information from the invoice into their accounting system(s) and assigns the relevant accounting keys.

Source of savings  Entering of information from visual digital invoices continues to be manual but structured eInvoices enable automated entry of information and provide for automated assignment of accounting keys through references or rules. Automated entry of invoice information significantly reduces the chance of entry errors which often cause significant costs when balancing. This is usually a significant source of benefits to the buyer.

Visual digital invoices  NO SAVINGS
Structured data eInvoice  SAVINGS


7. The buyer schedules payment

The payment for the invoice is scheduled either according to contracted terms or based on payment information in the invoice.

Source of savings  When the scheduling of payment is based on the invoice content, as opposed to contractual terms, the structured eInvoice allows for automated entry of the relevant information. This improves payment scheduling and avoids late payments.

Visual digital invoices  NO SAVINGS
Structured data eInvoice  SAVINGS


8. The buyer archives the invoice

The invoice is stored for later retrieval.

Source of savings  Both visual digital invoices and structured eInvoices significantly reduce archiving costs through both reduced handling and storage costs.

Visual digital invoices  SAVINGS
Structured data eInvoice  SAVINGS


List of key eInvoicing cost savings

The following list gives an overview of the type of cost that can be saved in different processing steps that are described above.

  1. Cost of paper
  2. Printing costs
  3. Mailing costs
  4. Manual handing when sending or receiving
  5. Review and approval of invoices
  6. Entry of data into ERP systems
  7. Accounting key assignment
  8. Balancing (reduced error in data entry)
  9. Archiving, handling and storage


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