eInvoicing Service Desk
The CEF eInvoicing Service Desk offers support to users of any of the CEF eInvoicing services. It is a Single Point of Contact to address questions, incidents, requests and changes reported by the users.
The Service Desk can also by reached via cef-eInvoicingfirstname.lastname@example.org.
Support Service: 8 am to 6 pm (Normal EC working Days)
Who can use the service?
The CEF eInvoicing Service Desk service is intended for the following types of users:
- eInvoicing service & solution providers: across Member States involved in the design, operation, implementation and/or roll-out of eInvoicing
- Public entities: across Member States involved in the design, operation, implementation and/or roll-out of eInvoicing
- Initiatives (e.g. funded projects etc.) with relevance to (cross-border) interoperability or involvement in the roll-out of the EU or national policies relating to eInvoicing
Benefits of using the service
The CEF eInvoicing Service Desk service provides additional services, such as:
- Support database.
- Single Point of Contact (SPOC)