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Next steps to enforce passengers' rights
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Published on 11-04-11

The European Commission has announced a series of measures to clarify and strengthen the enforcement of passenger rights' legislation. Vice President Siim Kallas, responsible for Transport, also announced his intention to launch a dialogue with stakeholders to revise some of the existing elements. This review would look to clarify issues such as limits for liability in case of extraordinary circumstances, compensation thresholds, effective re-routing of passengers, shared risk between operators in the supply chain and other issues where there are weaknesses including, protection in the case of mishandled luggage or re-scheduled flights.

    Next steps to enforce passengers' rights

    European Commission Vice President Siim Kallas said:
    "Overall EU passenger rights legislation has been a huge step forwards, providing a "safety net" for passengers, vastly reducing certain commercial practices and raising standards throughout the industry. But there is also after the first six years a wealth of experience gained and areas where we can improve. The next big push will be to step up enforcement"

    In the short term, the Commission will take a series of measures to improve pan-European application of the rights – for example, a stronger mandate for the network of National enforcement bodies or guidelines for them interpreting the EU legislation. Later in 2011 the European Commission will launch an impact assessment and a public consultation on the issues which will potentially be included in the future revision.

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    Last update: 14/04/2011  |Top